Director of Compliance - PSD

Exciting and hugely challenging interim role at leading global payment (Merchant Acquirer) who continue to expand rapidly. 

This is a senior role for a CDD/Onboarding expert from a reputable payments business. You will lead CDD transformation across SMB onboarding, transaction monitoring, and fraud, with a focus on regtech integration for upcoming pKYC, vendor strategy, and scalable process design in a regulated fintech environment.

Key Responsibilities:

• Build and Lead a high performing business operations function, delivering optimised service experience
• Develop new methods and tools to support the high quality and innovative delivery of CDD Operations
• Define, implement and maintain operational excellence across the CDD operations teams,
• Work closely with key stakeholders ensure seamless execution and regulatory compliance
• Manage stakeholders working with global teams to ensure delivery of exceptional an service
• Accountable for CDD Operations, oversee execution of CDD activities and its adherence to AML/KYC policies and procedures (includes customer periodic reviews and trigger event assessments.)
• Ensure all CDD processes comply with local and international regulatory requirements, including AML, KYC, and sanctions regulations and support the CDD Operations Policy.
• Accountable for the continuous improvement of CDD policies, procedures, and systems
• Regular reporting on CDD activities, including key metrics, trends, and risk indicators, to senior management.
• Hold responsibility to remediate audit findings.
• Assemble and lead diverse teams within an inclusive team culture where people are recognised for their contribution
• Mentor and appraise leaders as part of the performance management process

Required Experience

• Mobilising and managing complex regulatory, organisational and transformation programmes
• Assessing the adequacy of current systems and controls to manage financial crime risk
• Advising on the design and implementation of systems and controls to manage financial crime risk or enhance operational efficiency
• Developing and implementing target operating models, organisational design and process enhancements in response to financial crime change
• Assessing business models in relation to regulatory and financial crime changes
• Communicate regulatory requirements to business audiences with ease

Great opportunity to direct and influence senior colleagues to drive effective decision making and execution. 

If you are available immediately and interested in applying, please share your CV and availability.