Job title: Senior Third Party Risk Manager / Operational Resilience
Location: London - hybrid
The role
Established, medium-sized international bank in London is hiring a second-line leader to own its third-party management framework and operational resilience model. Reporting to the COO, with Board-level reporting and one direct report, you'll be accountable for governance, performance and risk across c.350 vendors (12 critical/high risk).
Third party management (core of the role)
- Own the end-to-end vendor lifecycle in Gatekeeper: due diligence, contracting, onboarding, monitoring, performance, exit and termination
- Maintain the register of third-party and outsourcing arrangements, including materiality and criticality ratings
- Deliver the material third-party register for the March 2027 regulatory deadline, then keep it accurate going forward
- Review contracts with Legal and Compliance for audit and access rights, data location, incident notification, subcontracting and termination provisions
- Set and monitor SLAs and KPIs, and test exit plans for outsourced services
- Chair the third-party and resilience governance committee and report to senior leadership and the Board
- Act as liaison to Group colleagues on third-party matters
- Line manage a third-party management and resilience analyst
Operational resilience and BCM
- Maintain the operational resilience framework and embed it into third-party processes
- Support business leaders on Important Business Services, mapping and scenario testing
- Oversee business continuity, including BIAs, continuity plans, crisis management and DR/recovery testing
- Lead or support crisis response when a critical supplier fails
Regulatory scope
PRA SS2/21, SS1/21 and SS4/21, FCA SYSC 8 and 15A, EBA outsourcing guidelines, UK Critical Third Parties regime, and DORA for EU operations.
About you
- 5+ years' third-party/vendor management in financial services or another regulated environment, with line management experience
- Strong grasp of regulatory requirements and the ability to adapt as they evolve
- Experience with change activity
- Clear written and verbal communication, including presenting to senior stakeholders
- Degree in Business, Finance, Risk or a related field (or equivalent experience)
- DR exposure is a bonus
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Senior Third Party Risk Manager employer: PSD Group
At PSD Group, we pride ourselves on being an exceptional employer that champions employee growth and engagement. Our vibrant work culture fosters innovation and collaboration, while our commitment to professional development ensures that every team member has access to tailored learning pathways and leadership opportunities. Located in a dynamic environment, we offer unique advantages such as a cutting-edge digital employee experience and a supportive community that values your contributions.
