At a Glance
- Tasks: Lead the implementation of a cutting-edge workforce management system in the transport sector.
- Company: A leading UK transport organisation driving major transformation.
- Benefits: Competitive salary, impactful work, and opportunities for professional growth.
- Other info: Join a dynamic team focused on large-scale operational transformation.
- Why this job: Make a real difference in optimising transport operations and enhancing service delivery.
- Qualifications: Experience as a Business Analyst with strong process mapping and stakeholder engagement skills.
The predicted salary is between 50000 - 60000 € per year.
A leading UK transport organisation is seeking an experienced Business Analyst to join a major transformation programme focused on optimising workforce management. This particular project will focus on the implementation of a vendor platform (HASTUS) for workforce scheduling / rostering. This is an exciting opportunity to play a key role in implementing a best-in-class workforce planning system, driving operational efficiency, and shaping scalable processes across a complex, multi-operating environment.
The Opportunity
You will work at the heart of a high-impact programme implementing an advanced workforce management platform designed to optimise scheduling, rostering, and daily operational allocation. Collaborating with operational teams, technology partners, and central functions, you’ll help design and deliver efficient, standardised, and scalable processes that support day-to-day transport operations.
Key Responsibilities
- Lead detailed process analysis across workforce scheduling, rostering, and daily operations
- Document “as-is” and “to-be” processes, identifying improvement opportunities
- Translate business needs into clear functional and process requirements
- Facilitate workshops and stakeholder sessions to gather and validate requirements
- Support the design of workforce planning, scheduling, and dispatch processes
- Collaborate with technology teams and vendors to ensure successful system delivery
- Support UAT, integration, and data readiness activities
- Identify risks, gaps, and dependencies, supporting mitigation planning
- Contribute to change management, training materials, and user adoption
- Produce high-quality documentation including SOPs and process maps
What We’re Looking For
- Proven experience as a Business Analyst on complex transformation or system implementation programmes
- Strong process mapping and analysis skills (e.g. BPMN or similar)
- Experience in workforce management, scheduling, or operational systems. Hastus experience nice to have but not essential
- Ability to translate business requirements into structured solutions
- Strong stakeholder engagement and facilitation skills
- Experience supporting UAT and full delivery lifecycle
- Analytical mindset with the ability to interpret operational workflows
Desirable:
- Experience in transport, rail, logistics, or similar operational environments
- Exposure to workforce scheduling tools (e.g. HASTUS or similar)
- Experience working across multi-site or federated organisations
This is a unique opportunity to contribute to a large-scale operational transformation programme within a critical infrastructure sector, where your work will have a tangible impact on daily service delivery.
Senior Business Analyst employer: psd group
Join a leading UK transport organisation that prioritises employee development and fosters a collaborative work culture. As a Senior Business Analyst, you will be at the forefront of a transformative project, with opportunities for professional growth and the chance to make a significant impact on workforce management processes. Enjoy a supportive environment that values innovation and teamwork, all while contributing to essential services in the transport sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the transport sector, especially those who have experience with workforce management systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your process mapping skills. Be ready to discuss how you've tackled complex transformation projects in the past. We want to hear about your analytical mindset and how you’ve translated business needs into structured solutions.
✨Tip Number 3
Showcase your stakeholder engagement skills! During interviews, share examples of how you've facilitated workshops or gathered requirements from various teams. This will highlight your ability to collaborate effectively in a multi-operating environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Business Analyst. Highlight your experience with workforce management and system implementations, especially if you've worked with tools like HASTUS. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background makes you a perfect fit for our transformation programme. Let us know what drives you in the transport sector!
Showcase Your Process Mapping Skills:Since process mapping is key for this role, include examples of your work in this area. Whether it's BPMN or another method, we want to see how you've successfully documented and improved processes in past projects.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at psd group
✨Know Your Processes
Make sure you brush up on your process mapping and analysis skills. Be ready to discuss how you've documented 'as-is' and 'to-be' processes in previous roles, as this will be crucial for the Senior Business Analyst position.
✨Engage with Stakeholders
Prepare to demonstrate your strong stakeholder engagement skills. Think of examples where you've facilitated workshops or sessions to gather requirements, and be ready to explain how you validated those needs with stakeholders.
✨Familiarise Yourself with HASTUS
While HASTUS experience isn't essential, it’s a good idea to familiarise yourself with the platform. Research its features and functionalities so you can speak knowledgeably about how it can optimise workforce scheduling and rostering.
✨Show Your Analytical Mindset
Be prepared to showcase your analytical mindset. Think of specific instances where you've interpreted operational workflows and identified improvement opportunities. This will help illustrate your ability to contribute to the transformation programme effectively.
