At a Glance
- Tasks: Lead facilities management across a diverse hospitality portfolio and enhance service delivery.
- Company: PSD Group, a dynamic company based in London with a focus on hospitality.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Join a forward-thinking team dedicated to excellence in hospitality services.
- Why this job: Make a significant impact in hospitality by driving service standards and contractor performance.
- Qualifications: Proven leadership in facilities management and strong operational oversight skills.
The predicted salary is between 59400 - 72600 £ per year.
PSD Group in London is seeking a senior Head of Facilities Management to lead the FM function across a substantial multi-site hospitality portfolio. The role covers the Estates Helpdesk and Reception, with accountability for maintenance, compliance, contractor performance and service delivery from the London Head Office. This is a strategic role combining leadership with operational oversight to drive service standards, enhance contractor performance, and use FM data to identify trends.
Senior Facilities Leader – Hospitality Estates in London employer: PSD Group
At PSD Group, we pride ourselves on being an exceptional employer that champions employee growth and engagement. Our vibrant work culture fosters innovation and collaboration, while our commitment to professional development ensures that every team member has access to tailored learning pathways and leadership opportunities. Located in a dynamic environment, we offer unique advantages such as a cutting-edge digital employee experience and a supportive community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Facilities Leader – Hospitality Estates in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PSD Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PSD Group
Don't be shy about reaching out to PSD Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Facilities Leader – Hospitality Estates in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PSD Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PSD Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
