At a Glance
- Tasks: Lead the implementation of a cutting-edge workforce management system in the transport sector.
- Company: A leading UK transport organisation driving operational transformation.
- Benefits: Competitive salary, impactful work, and opportunities for professional growth.
- Other info: Join a dynamic team focused on large-scale transformation in a critical infrastructure sector.
- Why this job: Make a real difference in optimising transport operations and enhancing service delivery.
- Qualifications: Experience as a Business Analyst with strong process mapping and stakeholder engagement skills.
The predicted salary is between 50000 - 65000 € per year.
A leading UK transport organisation is seeking an experienced Business Analyst to join a major transformation programme focused on optimising workforce management. This particular project will focus on the implementation of a vendor platform (HASTUS) for workforce scheduling / rostering.
This is an exciting opportunity to play a key role in implementing a best-in-class workforce planning system, driving operational efficiency, and shaping scalable processes across a complex, multi-operating environment.
The Opportunity
You will work at the heart of a high-impact programme implementing an advanced workforce management platform designed to optimise scheduling, rostering, and daily operational allocation. Collaborating with operational teams, technology partners, and central functions, you’ll help design and deliver efficient, standardised, and scalable processes that support day-to-day transport operations.
Key Responsibilities
- Lead detailed process analysis across workforce scheduling, rostering, and daily operations
- Document “as-is” and “to-be” processes, identifying improvement opportunities
- Translate business needs into clear functional and process requirements
- Facilitate workshops and stakeholder sessions to gather and validate requirements
- Support the design of workforce planning, scheduling, and dispatch processes
- Collaborate with technology teams and vendors to ensure successful system delivery
- Support UAT, integration, and data readiness activities
- Identify risks, gaps, and dependencies, supporting mitigation planning
- Contribute to change management, training materials, and user adoption
- Produce high-quality documentation including SOPs and process maps
What We’re Looking For
- Proven experience as a Business Analyst on complex transformation or system implementation programmes
- Strong process mapping and analysis skills (e.g. BPMN or similar)
- Experience in workforce management, scheduling, or operational systems. HASTUS experience nice to have but not essential
- Ability to translate business requirements into structured solutions
- Strong stakeholder engagement and facilitation skills
- Experience supporting UAT and full delivery lifecycle
- Analytical mindset with the ability to interpret operational workflows
Desirable:
- Experience in transport, rail, logistics, or similar operational environments
- Exposure to workforce scheduling tools (e.g. HASTUS or similar)
- Experience working across multi-site or federated organisations
This is a unique opportunity to contribute to a large-scale operational transformation programme within a critical infrastructure sector, where your work will have a tangible impact on daily service delivery.
Senior Business Analyst in London employer: psd group
Join a leading UK transport organisation that prioritises employee development and fosters a collaborative work culture. As a Senior Business Analyst, you will be at the forefront of a transformative project, with opportunities for professional growth and the chance to make a significant impact on workforce management processes. Enjoy a supportive environment that values innovation and teamwork, all while contributing to essential services in the transport sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the transport sector, especially those who work with workforce management systems. Attend industry events or webinars to make connections and learn more about the field.
✨Tip Number 2
Prepare for interviews by brushing up on your process mapping skills. Be ready to discuss how you've tackled complex transformation projects in the past, and think of examples that showcase your analytical mindset.
✨Tip Number 3
Don’t just wait for job openings to pop up! Keep an eye on our website and apply directly through it. This way, you’ll be among the first to know about new opportunities in workforce management.
✨Tip Number 4
Showcase your stakeholder engagement skills during interviews. Be prepared to share how you've facilitated workshops and gathered requirements in previous roles, as this is key for the Senior Business Analyst position.
We think you need these skills to ace Senior Business Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Business Analyst. Highlight your experience with workforce management and system implementations, especially if you've worked with tools like HASTUS. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background makes you the perfect fit for our transformation programme. We love seeing genuine enthusiasm!
Showcase Your Process Mapping Skills:Since process mapping is key for this role, be sure to include examples of your work in this area. Whether it's BPMN or another method, we want to see how you've successfully documented and improved processes in the past.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at psd group
✨Know Your Processes
Make sure you brush up on your process mapping and analysis skills. Be ready to discuss how you've documented 'as-is' and 'to-be' processes in previous roles, as this will be crucial for the Senior Business Analyst position.
✨Engage with Stakeholders
Prepare to talk about your experience in facilitating workshops and gathering requirements from stakeholders. Think of specific examples where you successfully engaged with different teams to validate business needs.
✨Showcase Your Analytical Mindset
Be ready to demonstrate your analytical skills by discussing how you've interpreted operational workflows in the past. Use real-life scenarios to illustrate how you identified risks and gaps, and how you contributed to mitigation planning.
✨Familiarise Yourself with HASTUS
While HASTUS experience isn't essential, it’s a good idea to familiarise yourself with its functionalities. If you can, try to learn about its role in workforce scheduling and how it integrates with other systems, as this could give you an edge in the interview.
