At a Glance
- Tasks: Lead communications for a major tech transformation, guiding stakeholders through change.
- Company: Dynamic financial services firm focused on innovation and transformation.
- Benefits: Competitive contract terms, opportunity to shape impactful communications, and work with diverse teams.
- Other info: London-based role with a flexible contract lasting up to 24 months.
- Why this job: Make a real difference by helping people understand and adapt to significant changes.
- Qualifications: Experience in transformation communications and strong writing skills are essential.
The predicted salary is between 59400 - 72600 £ per year.
London-based | Anticipated February 2027 start | Up to 24-month contract | Inside IR35
Can you turn a complex technology programme into a clear story that people understand and act on?
I'm supporting a commercial cards re platforming programme that needs an experienced Communications Lead to guide colleagues, customers and partners through the change.
The programme will introduce changes across technology and business operations.
Your role will be to explain why those changes matter, what they mean for different audiences and what people need to do before, during and after launch.
You'll own the communications approach from planning through to go-live and post-launch support, working closely with programme leadership, Product, Technology, Operations, Change and Training teams.
You'll need to be London-based, with an anticipated start in February 2027. The contract could run for up to 24 months and will operate inside IR35.
What you'll be doing
- Build and deliver a communications plan aligned to programme milestones, stakeholder needs and launch readiness.
- Create a clear programme narrative and recognisable identity, supported by consistent templates and messaging.
- Produce leadership briefings, colleague updates, presentations, town hall materials, FAQs and practical guidance.
- Help impacted departments understand new ways of working, address concerns and prepare for the transition.
- Coordinate customer and partner communications, including launch notices, service updates and front line support materials.
- Manage approvals with relevant business, Legal, Risk and Compliance teams, keeping communications accurate and appropriately timed.
- Adapt messages when plans change and use feedback to identify where people need greater clarity.
Who I'd like to hear from
You'll have led communications for a complex transformation, technology implementation or platform migration, combining strong writing skills with the confidence to advise senior stakeholders.
You should be comfortable setting the strategy and producing the content yourself, translating technical detail into clear, practical messages for different audiences.
Experience in banking or regulated financial services would be valuable.
Commercial cards or payments knowledge would be an advantage, but strong transformation communications experience is the priority.
You'll work alongside the teams delivering the migration, taking ownership of the communications that help people prepare, stay informed and adopt the change.
If you've helped an organisation bring its people and customers through a major transformation, I'd welcome a conversation.
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Change Communications Lead – Commercial Cards Transformation in London employer: PSD Group
At PSD Group, we pride ourselves on being an exceptional employer that champions employee growth and engagement. Our vibrant work culture fosters innovation and collaboration, while our commitment to professional development ensures that every team member has access to tailored learning pathways and leadership opportunities. Located in a dynamic environment, we offer unique advantages such as a cutting-edge digital employee experience and a supportive community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Change Communications Lead – Commercial Cards Transformation in London
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
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We think you need these skills to ace Change Communications Lead – Commercial Cards Transformation in London
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at PSD Group from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at PSD Group specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at PSD Group
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at PSD Group, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show PSD Group you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure PSD Group that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for PSD Group, so think on your feet and don't hesitate to showcase your creativity!
