At a Glance
- Tasks: Conduct detailed analysis of business processes and support User Acceptance Testing using JIRA.
- Company: Join a dynamic Technology Enablement function focused on enhancing applications across the EMEA region.
- Benefits: Opportunity to contribute to continuous improvement in a multi-country environment.
- Other info: Professional certifications like PRINCE2 or Agile are advantageous.
- Why this job: Play a key role in driving efficiency and innovation across EMEA operations.
- Qualifications: Experience in business analysis, requirements gathering, and familiarity with JIRA or Confluence required.
The predicted salary is between 45000 - 55000 £ per year.
Our client are seeking to appoint a Technology Business Analyst – Applications (EMEA) to join their Technology Enablement function. This role will be instrumental in supporting, enhancing, and optimising business-critical applications across the EMEA region and is a key position requiring a highly analytical individual capable of translating business requirements into effective technology solutions while operating within a multi-country environment.
Key Responsibilities
- Conducting detailed analysis of business processes, identifying areas for improvement, and delivering scalable solutions across enterprise applications.
- Acting as a primary point of contact for service and change requests, coordinating with internal stakeholders and external vendors.
- Gathering, documenting, and translating business requirements into functional specifications and user stories.
- Supporting and executing User Acceptance Testing (UAT), including defect identification and tracking through tools such as JIRA or equivalent.
- Facilitating workshops, meetings, and presentations to communicate findings, recommendations, and solutions.
- Maintaining comprehensive documentation of processes, systems, and enhancements.
- Supporting project delivery through planning, tracking, and monitoring of initiatives to ensure timely execution.
- Contributing to governance activities, including Change Advisory Board (CAB) processes and release management.
- Ensuring that implemented solutions align with business needs, operational requirements, and governance standards.
- Building and maintaining effective relationships with stakeholders across multiple EMEA locations.
Candidate Profile
- Relevant experience working in business analysis or IT applications.
- Demonstrated experience in requirements gathering, process mapping, and testing methodologies.
- Strong analytical and problem‑solving capabilities with excellent attention to detail.
- Proven ability to engage, influence, and manage stakeholders at all levels.
- Experience working with enterprise applications (experience within logistics, cargo, or operational environments is desirable).
- Familiarity with tools such as JIRA, Confluence, or similar platforms.
- Excellent written and verbal communication skills, with the ability to present complex information clearly.
- The ability to manage multiple priorities within a regional, multi‑country context.
- Professional certifications (e.g. PRINCE2, Agile, Scrum, PMI‑ACP) would be considered advantageous.
This role offers the opportunity to contribute to the continuous improvement of technology and processes within a dynamic, internationally focused environment. The successful candidate will play a key role in driving efficiency, standardisation, and innovation across EMEA operations.
Information Technology Business Analyst employer: psd group
This role is based in a dynamic, internationally focused environment within the EMEA region. The team is dedicated to optimising business-critical applications, ensuring alignment with operational requirements. Employees benefit from opportunities for professional growth and development.
