Human Resources Manager

We’re looking for a people-focused HR Manager who can hit the ground running, bring structure to a growing organisation and strengthen the foundations needed to support the next phase of growth. This is an exciting opportunity for an experienced, commercially aware HR professional to shape the employee experience, build leadership capability and ensure the people strategy supports wider business objectives. If you thrive in a fast-paced environment, enjoy influencing stakeholders and want to make a genuine impact, this could be the ideal next step in your career.

Our client is on a journey, an ambitious and fast-growing hospitality brand with an international footprint. Originating in London, they have expanded across multiple major European cities and continue to grow globally. Recognised as one of the world’s most innovative companies, they are known for creating vibrant, design-led spaces that sit at the heart of the cities they operate in. Their environments are social, culturally connected and built around unique local experiences, with each location reflecting the character and energy of its surroundings. Their ethos centres around authenticity, encouraging both employees and guests to be themselves while contributing to a dynamic, creative and inclusive atmosphere.

Nuts and Bolts of the Role

• Take ownership of the day-to-day HR function, providing a proactive, solutions-focused service across the business.
• Act as a trusted partner to leaders and managers, offering practical guidance across the full employee lifecycle.
• Support and advise on all employee relations matters including performance management, absence, disciplinary and grievance processes.
• Lead recruitment activity end-to-end, ensuring the business attracts, hires and retains high-quality talent during a period of growth.
• Build and embed succession planning frameworks to strengthen leadership pipelines and support future organisational needs.
• Drive employee engagement initiatives that improve retention, performance and overall employee experience.
• Support effective onboarding and development programmes to ensure new hires are set up for success.
• Review, update and implement HR policies and procedures in line with current employment legislation and best practice.
• Use people data and insights to inform workforce planning and decision making.
• Coach and support managers to build confident, capable and accountable teams.
• Contribute to organisational change initiatives linked to business growth and evolving structures.

What’s in Your DNA

• Commercially aware with the ability to balance people priorities and business outcomes.
• Passionate about creating positive, high-performing workplace cultures.
• Strong relationship-building and influencing skills.
• Confident managing complex and sensitive situations.
• Highly organised with strong attention to detail.
• Resilient, pragmatic and solutions-focused.
• Strong communication skills with the ability to engage stakeholders at all levels.
• Hands-on approach with the ability to work both strategically and operationally.
• A collaborative team player who enjoys building structure and improving ways of working.

Your Experience

• Proven experience in an HR Manager or Senior HR Advisor or HR Business Partner role with ownership across multiple HR activities and priorities.
• Strong understanding of employment law and HR best practice.
• Experience managing the full employee lifecycle within a growing organisation.
• Demonstrated success in improving engagement, retention or people processes.
• Experience supporting organisational change or business growth.

This is a fully on-site, 5 days a week role based in West London.