At a Glance
- Tasks: Manage contracts and support daily operations in facilities management.
- Company: Leading UK leisure and attractions operator with a focus on guest experience.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to improve processes and make a real impact in a vibrant industry.
- Why this job: Be part of a team that enhances visitor experiences and drives sustainability.
- Qualifications: Experience in facilities management and strong organisational skills required.
The predicted salary is between 35000 - 45000 £ per year.
A leading UK-based leisure and attractions operator with a varied estate of high-footfall destinations across visitor experiences, hospitality and entertainment. The organisation runs complex, customer-facing environments requiring strong operational standards, compliance, safety management and facilities delivery, while continually investing in guest experience, asset performance, sustainability and commercial growth initiatives nationwide.
We are seeking an organised, proactive and detail-focused Facilities Management Contract Manager to provide operational, administrative and financial support across a portfolio. This role is central to the smooth running of day-to-day facilities management operations, ensuring that systems, documentation, reporting and compliance processes are maintained accurately and efficiently. Working closely with internal teams, clients and suppliers, you will help support effective service delivery, strong contract governance and continuous improvement across the contract.
Key responsibilities will include:
- Coordinating daily contract support activities, managing contract administration, maintaining compliance records, updating CAFM systems and ensuring contract data is accurate and auditable.
- Supporting financial processes including raising purchase orders, processing invoices, tracking costs and assisting with budget updates.
- Producing monthly reports, KPI packs and performance updates, as well as supporting audits, mobilisation activity and wider service improvement initiatives.
- Identifying opportunities to drive value, improve processes and help ensure high standards are consistently maintained.
We are looking for someone with experience in facilities management, contract administration, operational support or a similar environment. You will need strong organisational and multitasking skills, excellent attention to detail and the ability to manage your workload independently. Strong communication skills are essential, as you will be liaising regularly with clients, suppliers and internal stakeholders, resolving queries and providing a high level of customer support. Experience using CAFM systems and Excel/reporting tools would be highly beneficial, along with an understanding of purchase orders, invoicing and cost tracking.
FM Contract Manager employer: psd group
As a leading leisure and attractions operator based in Birmingham, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our commitment to sustainability and guest experience not only enhances our operational standards but also creates a rewarding environment for our staff, offering unique opportunities to engage with high-footfall destinations while contributing to continuous improvement initiatives. Join us to be part of a team that values collaboration, innovation, and excellence in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land FM Contract Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they manage their facilities. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your skills! Bring examples of your past work, especially related to contract administration and compliance processes. Use these to demonstrate how you can add value to their operations.
✨Tip Number 4
Don’t forget to apply through our website! We often have exclusive listings and it’s a great way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our team!
We think you need these skills to ace FM Contract Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the FM Contract Manager role. Highlight your experience in facilities management and contract administration, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the key responsibilities in the job description, and show us your passion for improving processes.
Showcase Your Skills:We want to see your strong communication skills in action! Whether it’s through your CV or cover letter, make sure to highlight how you’ve effectively liaised with clients and suppliers in the past. This will help us understand how you can support our service delivery.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at psd group
✨Know Your Stuff
Make sure you understand the ins and outs of facilities management and contract administration. Brush up on your knowledge of CAFM systems, compliance processes, and financial tracking. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy in documentation and reporting.
✨Communicate Clearly
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. Think about how you would explain complex information to clients or suppliers, and be prepared to demonstrate your customer support skills during the interview.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company’s operations, their approach to sustainability, or how they measure success in facilities management. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
