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- Tasks: Provide tech support at Stansted Airport for check-in systems and kiosks.
- Company: Leading air transport IT provider with a focus on innovation.
- Benefits: Competitive pay, hands-on experience, and a chance to work in a dynamic environment.
- Why this job: Join a vital role in the travel industry and enhance your tech skills.
- Qualifications: Field service experience and strong customer service skills required.
- Other info: Opportunity to work in a fast-paced airport setting with career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading air transport IT provider is seeking a Technical Support Specialist for a contract role at Stansted Airport. This position involves providing technical support for systems and solutions at Check-in Gates and Kiosks, monitoring and resolving issues, and supporting peripheral installations.
Ideal candidates should have significant field service experience and relevant technical qualifications. This role demands strong customer-facing skills and adherence to security protocols.
Airport On-Site Tech Support Specialist — Stansted employer: psd group
Contact Detail:
psd group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport On-Site Tech Support Specialist — Stansted
✨Tip Number 1
Network like a pro! Attend industry events or meet-ups related to tech support and air transport. You never know who might be looking for someone just like you!
✨Tip Number 2
Practice your customer service skills. Since this role is all about interacting with clients, role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your technical know-how! Prepare to discuss your field service experience in detail during interviews. Be ready to share specific examples of how you've resolved issues in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Airport On-Site Tech Support Specialist — Stansted
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant field service experience and technical qualifications. We want to see how your skills match the role of a Technical Support Specialist at Stansted Airport.
Show Off Your Customer Skills: Since this role involves strong customer-facing skills, include examples in your application that demonstrate how you've successfully interacted with customers in the past. We love seeing how you handle real-world situations!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you explain why you're the perfect fit for the job without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at psd group
✨Know Your Tech Inside Out
Make sure you’re familiar with the systems and solutions used at check-in gates and kiosks. Brush up on your technical knowledge and be ready to discuss how you've resolved similar issues in the past.
✨Show Off Your Customer Skills
Since this role requires strong customer-facing skills, think of examples where you've successfully handled customer queries or complaints. Be prepared to demonstrate your ability to communicate clearly and effectively.
✨Understand Security Protocols
Familiarise yourself with the security protocols relevant to airport operations. Be ready to explain how you would adhere to these protocols while providing tech support, as this is crucial in such a sensitive environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about potential issues you might encounter at the airport and how you would approach resolving them efficiently.
