At a Glance
- Tasks: Support core infrastructure and business-critical applications, handling P1 to P3 support tickets.
- Company: Join a leading insurance firm in the Lloyds of London Market.
- Benefits: Hybrid work model, competitive salary, and opportunities for career progression.
- Other info: Ideal for those looking to grow in a regulated industry with hands-on learning.
- Why this job: Enhance your technical skills while making a real impact in a dynamic environment.
- Qualifications: 3-5 years in application support, strong SQL knowledge, and cloud experience.
The predicted salary is between 46800 - 65000 £ per year.
We are looking for a driven, resilient and technically savvy Application Support Analyst with 3 to 5 years experience supporting core infrastructure and insurance systems. In this role you will work alongside the Team Lead to learn and support the core infrastructure and business critical applications; handling all aspects of P1 to P3 support tickets.
The role would ideally suit someone with a solid understanding of SQL from an administration and application perspective (know how systems connect to databases, how things behave, and how to approach troubleshooting when issues come up) and an understanding of how applications sit within the wider infrastructure landscape, including general server behaviour.
You will need to understand the importance of system stability and clear communication, be very comfortable working with stakeholders to understand and dissect issues, manage expectations and support ongoing improvements.
Experience Required:- 3 to 5 years of experience in application support / production support within the insurance industry, preferably the Lloyds of London Market.
- Proven experience with SQL database administration, SSIS/SSRS development, and data investigation across downstream systems.
- Hands-on experience with Insurance systems would be helpful - such as, Subscribe, Exposure Management, DOCOSoft, DQPRo or similar.
- Exposure to cloud infrastructure (AWS or Azure) in a support or deployment capacity.
If you are looking to progress your career in a regulated environment, learning on the job technical skills please submit your CV for immediate consideration.
Application Support Engineer employer: Psd Group - London
Join a dynamic team at the heart of the Lloyds of London Market, where you will not only enhance your technical skills in SQL and cloud infrastructure but also thrive in a supportive work culture that values clear communication and collaboration. With a hybrid working model, you will enjoy the flexibility of working three days onsite and two days from home, while benefiting from ongoing professional development opportunities that empower you to advance your career in the insurance industry.
