At a Glance
- Tasks: Visit customers, build relationships, and provide top-notch support.
- Company: Join a growing customer service team with a friendly vibe.
- Benefits: Earn £1,800 - £2,900 per month with bonuses and incentives.
- Other info: Immediate start available with great promotion opportunities.
- Why this job: No experience needed; full training provided to kickstart your career.
- Qualifications: Friendly, reliable, and eager to learn new skills.
The predicted salary is between 23928 - 29246 £ per year.
6 Trainee Service Technicians Needed - Full Training Provided No Experience Necessary - Full Training Provided Excellent Earnings £1,800 - £2,900 Per Month Immediate Start Available Due to continued expansion, we are looking for 6 enthusiastic and friendly people to join our growing customer service team. This is a customer-facing role working with existing customers, perfect for anyone who enjoys talking to people in person and wants to gain customer service experience.
Previous experience preferred but not essential.
Previous experience is not required as full training is provided from day one.
As a Trainee Customer Service Technician, you'll: Visit and look after existing customers Build long-term customer relationships Provide excellent customer support Service customers' cleaning equipment Help customers with parts, accessories and supplies We're looking for people who are: Friendly and confident Reliable and enthusiastic Comfortable dealing with customers Positive and motivated Keen to learn new skills Many of our successful team members have joined from customer service, retail, hospitality, warehouse, care work, delivery driving and other customer-facing backgrounds.
We offer: Full training and ongoing support Immediate start available Excellent earnings of £1,800 - £2,900 per month Top performers earn significantly more Bonuses and incentives Positive team environment Promotion opportunities for successful applicants This is an excellent opportunity for somebody looking to develop customer service, communication and people skills while working with an established company.
The Trainee Service Technician/Service Delivery Driver role involves servicing cleaning equipment & upselling parts & supplies to customers.
If you enjoy working with people and want to join a growing customer service team, click APPLY now.
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Trainee Service Technician in Stockton-on-Tees employer: PSC
Join our dynamic team as a Customer Services Delivery Driver, where you'll enjoy a supportive work culture that prioritises training and development. With excellent earnings potential and opportunities for promotion, this role is perfect for those eager to enhance their customer service skills while building lasting relationships with clients. Located in a vibrant area, we foster a positive environment that values enthusiasm and reliability, making it an ideal place for motivated individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Technician in Stockton-on-Tees
✨Join Customer Support Communities
Get involved in online forums and communities dedicated to customer support, like those on Reddit or specialised Facebook groups. Networking with industry peers can open doors to trainee opportunities with companies like PSC.
✨Attend Local Job Fairs
Check out local job fairs and career expos, especially those focusing on customer service roles. Meeting potential employers face-to-face can give you an edge over others applying for the trainee position at PSC.
✨Leverage Your University Resources
If you're still in education, make use of your university's career services—they often have strong ties with companies looking for trainees. They might have insider knowledge about openings at places like PSC that you're keen on.
✨Showcase Your Soft Skills
Since customer support is all about people, highlight your communication and problem-solving skills in your interactions. When you apply to PSC, make sure they see your passion for helping others!
We think you need these skills to ace Trainee Service Technician in Stockton-on-Tees
Some tips for your application 🫡
Show off your people skills!:For a customer support trainee role, it's super important to highlight any experience you have in dealing with customers, whether that's through part-time jobs, volunteering, or even helping out at events. We want to see how you connect with people, so share examples of how you've successfully resolved issues or enhanced someone's experience.
Tailor your CV to us!:When applying for a trainee role at PSC, make sure your CV reflects your enthusiasm for customer support. List any relevant experiences, even if they're informal, and don't forget to mention your communication skills. A concise, clear layout will help us see how you're a perfect fit for our team.
Write about your learning goals!:Since this is a trainee position, we love seeing your motivation to learn and grow. In your cover letter, let us know what you hope to gain from working with us at PSC. This could include specific skills or knowledge areas—show us you’re keen to dive in and develop your customer support expertise!
Demonstrate your problem-solving skills!:Customer support is all about solving problems, so make sure to highlight any experiences where you've had to think on your feet! Whether it was a tricky school project or helping a friend out, share how you approached the issue and what the outcome was. This will show us you're ready for the challenges at PSC.
How to prepare for a job interview at PSC
✨Know Your Customer Support Basics
Make sure you're familiar with the key skills in customer support, like active listening and empathy. Expect questions on how to handle difficult customers or resolve common issues – we might want to hear how you’d approach a real-life scenario, so think of a few examples where you showcased these skills.
✨Brush Up on the Tools
Familiarise yourself with common customer support tools like Zendesk or Freshdesk. Even if you haven't used them before, understanding how they work will show PSC that you’re proactive and willing to learn. They might ask about your experience with similar software or how you'd adapt quickly to new tools.
✨Show Your Willingness to Learn
As a trainee, emphasising your desire to learn and grow is crucial. Think about what you hope to gain from this experience at PSC and be ready to discuss how you plan to develop your skills in customer support. Demonstrating a positive attitude and openness to feedback can go a long way!
✨Prepare for Role-Playing
In customer support interviews, it's fairly common to have a role-playing exercise where you'll need to handle a customer query. Practice your approach not just in resolving issues, but also in how you communicate clearly and professionally. This is your chance to shine, so don’t hesitate to showcase your verbal skills!
