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- Tasks: Support the sales team by connecting with suppliers and managing customer relationships.
- Company: PSA BDP is a global leader in supply chain and logistics solutions, based in Philadelphia.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and a diverse community.
- Why this job: Join a close-knit team making an impact in logistics while developing your career.
- Qualifications: 2 years of sales support experience and fluent English required; other languages are a plus.
- Other info: Full-time position with a focus on customer satisfaction and profit maximisation.
The predicted salary is between 28800 - 42000 £ per year.
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
This person is located in the office and supports the sales team to connect with suppliers, gets the best prices and submits offers to customers. Maintains a good relationship with new and existing customers. Creates new customer portfolio and improves the existing clientele. Supports and organizes customer visits for the sales team. Finds suppliers and communicates with them regarding customer needs, to ensure best service. Conducts good relations with suppliers and customers. Answers shipping orders and offers required pricing. Prioritises in keeping profit high during the sales and aims to get collection in the quickest way possible. Prepares sales and marketing related reports as requested by management. Fixes about 15+ appointments per week. Obtains feedback from customers and assists to solve their problems. Prevents action against economic damage related with customer-oriented situations. Committed to PSA BDP's internal procedures in filing documents. Participates in department meetings and related trainings. Acts in compliance with Quality Management System requirements. Follows the 'Information Assurance' requirements in all actions. And makes sure direct reports obey all requirements related with Information Assurance.
Job Requirements
- Minimum of 2 years business experience in sales support or telemarketing in a freight forwarding company
- Fluent English – written and verbal communication, other languages are an advantage.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industries: Transportation, Logistics, Supply Chain and Storage
Inside Sales & Sales Support employer: PSA BDP
Contact Detail:
PSA BDP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales & Sales Support
✨Tip Number 1
Familiarise yourself with the logistics and supply chain industry. Understanding the key players, trends, and challenges will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the freight forwarding sector. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture at PSA BDP.
✨Tip Number 3
Prepare to discuss your experience in sales support or telemarketing specifically within the logistics field. Be ready to share examples of how you've successfully managed customer relationships and contributed to sales growth.
✨Tip Number 4
Showcase your communication skills by practising your pitch. Since fluency in English is crucial, consider rehearsing common sales scenarios or customer interactions to build confidence before your interview.
We think you need these skills to ace Inside Sales & Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or telemarketing, especially within the freight forwarding industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of PSA BDP's values and mission. Mention specific examples of how your skills can contribute to their sales team and customer relationships.
Showcase Communication Skills: Since fluent English is essential, ensure your application is free from grammatical errors. Use clear and concise language to convey your ideas effectively, reflecting your verbal communication skills.
Highlight Problem-Solving Abilities: In your application, provide examples of how you've successfully resolved customer issues in previous roles. This will demonstrate your ability to handle challenges and maintain good relationships with clients.
How to prepare for a job interview at PSA BDP
✨Know the Company Inside Out
Before your interview, make sure to research PSA BDP thoroughly. Understand their core values, the industries they serve, and their unique approach to supply chain solutions. This knowledge will help you demonstrate your genuine interest in the company.
✨Showcase Your Sales Support Experience
Highlight your previous experience in sales support or telemarketing, especially within the freight forwarding industry. Be prepared to discuss specific examples of how you've successfully supported sales teams and maintained customer relationships.
✨Prepare for Role-Specific Questions
Anticipate questions related to the responsibilities of the Inside Sales & Sales Support role. Think about how you would handle supplier communications, manage customer portfolios, and ensure high profit margins. Practising your responses can give you an edge.
✨Demonstrate Strong Communication Skills
Since fluent English is a requirement, be ready to showcase your verbal and written communication skills during the interview. You might also want to mention any additional languages you speak, as this could set you apart from other candidates.
