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- Tasks: Lead airfreight product strategy, ensuring customer satisfaction and operational excellence.
- Company: Join PSA BDP, a leader in transportation and logistics, focused on innovation and customer-centric solutions.
- Benefits: Enjoy competitive salary, career growth opportunities, and a collaborative work environment.
- Why this job: Be part of a dynamic team driving impactful change in the airfreight industry.
- Qualifications: 8+ years in airfreight with managerial experience; strong sales and negotiation skills required.
- Other info: Willingness to travel is essential for this high-impact leadership role.
The predicted salary is between 42000 - 66000 £ per year.
Airfreight Product Leader – United Kingdom and Ireland
PSA BDP Colnbrook, England, United Kingdom
Airfreight Product Leader – United Kingdom and Ireland
PSA BDP Colnbrook, England, United Kingdom
21 hours ago Be among the first 25 applicants
Role Overview:
The Airfreight Product Leader owns the airfreight product for Region, overseeing both the operational and commercial chapters to deliver a world-class, customer-centric product. This leader is responsible for driving the growth of tonnage and profitability through strategic sales development, competitive rate procurement, and innovative cargo consolidation solutions. The role requires a highly collaborative, KPI-driven approach to ensure alignment with regional and global objectives, and continuous improvement in customer service and operational excellence.
Job Description
Role Overview:
The Airfreight Product Leader owns the airfreight product for Region, overseeing both the operational and commercial chapters to deliver a world-class, customer-centric product. This leader is responsible for driving the growth of tonnage and profitability through strategic sales development, competitive rate procurement, and innovative cargo consolidation solutions. The role requires a highly collaborative, KPI-driven approach to ensure alignment with regional and global objectives, and continuous improvement in customer service and operational excellence.
Key Responsibilities
Strategic & Commercial Leadership
- Develop, implement, and own a commercial, KPI-driven strategy to grow airfreight tonnage and profitability, ensuring sustainable infrastructure and alignment with regional/global goals.
- Deliver a best-in-class product to all internal and external customers, with a strong focus on customer expectations and market competitiveness.
- Lead and support the sales force by providing creative, solution-oriented offers, including “outside the box” approaches, and ensure superior responses to RFQs and RFIs.
- Act as the key sponsor for strategic customers, driving business growth across all airfreight products and services.
Carrier Procurement & Pricing
- Build and maintain strong relationships with airlines, carriers, ground handlers, and third-party providers to secure competitive rates and capacity.
- Implement a core carrier strategy, concentrating spend (>70%) with a select group of preferred partners to optimize cost and service quality.
- Manage local pricing rights, set monthly top-lane pricing, and participate in regional pricing strategies for major trade lanes (>5,000 kg).
- Ensure timely, competitive pricing delivery and accurate customer quotations.
Cargo Consolidation & Operational Excellence
- Design and manage consolidation hubs to maximize cargo volume, increase load factors, and optimize profitability on key trade lanes.
- Drive operational efficiency through continuous process improvement, data integrity, and adherence to SOPs and KPIs.
- Oversee on-time, in-full customs and operational execution, ensuring accurate customer information provided for correct updates and invoicing.
- Accountable for tender, implementation, and retention processes, supporting tactical business plans and new product launches.
Customer Engagement & Retention
- Actively engage with customers, conducting regular visits and calls (8-10 per month) to understand their needs and align solutions accordingly.
- Proactively provide pricing alternatives, routing solutions, and technical assistance to enhance customer satisfaction and retention.
Team Leadership & Development
- Inspire, support, and develop the airfreight team, ensuring clear roles, expectations, and structured development plans working closely with Airfreight Branch Manager
- Promote open dialogue, team spirit, and a customer-centric culture.
- Lead by example in compliance, integrity, and work ethics, ensuring full adherence to company policies and industry regulations.
Financial & Performance Management
- Monitor and review P&L, productivity, and business performance, achieving planned net revenue and yield targets.
- Prepare regular reports on product performance, pricing effectiveness, and operational improvements.
- Support the development and execution of tactical business plans for the airfreight team.
Job Requirements
Key Competencies & Skills
- Self-starter: Able to work independently and proactively achieve goals.
- Commercial acumen: Strong sales support and solution-oriented mindset.
- Excellent communication: Fluent in English, both verbal and written.
- Result-driven: Focused on delivering measurable business outcomes.
- Customer-centric: Deep commitment to understanding and meeting customer needs.
- Team player and leader: Able to motivate, guide, and develop diverse teams.
- Organizational skills: Strong planning, prioritization, and process improvement abilities.
- Technical proficiency: Skilled in Microsoft Office (Excel, Word, PowerPoint) and airfreight management systems.
Qualifications & Experience
- Minimum 8 years of airfreight product experience, including deep market knowledge of UK and Europe.
- 3-5 years in a managerial position with direct airline/partner procurement responsibility.
- Proven track record in sales development, carrier negotiations, and cargo consolidation to increase tonnage and profitability.
- Graduate from IATA/FIATA introductory course (preferred).
- English proficiency
- Willingness to travel as required.
This is a high-impact leadership role for a commercially savvy, operationally strong, and customer-focused airfreight expert ready to elevate our product to the next level in the UK and France.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Product Management and Marketing
-
Industries
Transportation, Logistics, Supply Chain and Storage
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Airfreight Product Leader - United Kingdom and Ireland employer: PSA BDP
Contact Detail:
PSA BDP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airfreight Product Leader - United Kingdom and Ireland
✨Tip Number 1
Network with professionals in the airfreight and logistics industry. Attend relevant events, webinars, or conferences to meet potential colleagues and learn about the latest trends. This can help you gain insights into the role and make valuable connections that could support your application.
✨Tip Number 2
Familiarise yourself with the key performance indicators (KPIs) relevant to airfreight product management. Understanding these metrics will not only prepare you for discussions during interviews but also demonstrate your commitment to driving results in line with the company's objectives.
✨Tip Number 3
Research PSA BDP's current airfreight products and services. Knowing their offerings and how they compare to competitors will allow you to speak knowledgeably about how you can contribute to enhancing their product strategy and customer engagement.
✨Tip Number 4
Prepare to discuss your experience in carrier procurement and pricing strategies. Be ready to share specific examples of how you've successfully negotiated rates or improved service quality in previous roles, as this will be crucial for the Airfreight Product Leader position.
We think you need these skills to ace Airfreight Product Leader - United Kingdom and Ireland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in airfreight product management, sales development, and customer engagement. Use specific examples that demonstrate your ability to drive profitability and manage relationships with carriers.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the airfreight industry and how your skills align with the role's requirements. Mention your experience in strategic leadership and your commitment to customer-centric solutions.
Highlight Key Competencies: Clearly outline your competencies such as commercial acumen, excellent communication skills, and result-driven mindset. Provide examples of how you've successfully led teams and improved operational efficiency in previous roles.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as percentage increases in tonnage or profitability from previous positions. This will help demonstrate your impact and suitability for the Airfreight Product Leader role.
How to prepare for a job interview at PSA BDP
✨Showcase Your Commercial Acumen
As an Airfreight Product Leader, demonstrating your understanding of commercial strategies is crucial. Prepare examples of how you've successfully driven sales development and negotiated competitive rates in previous roles.
✨Highlight Your Team Leadership Skills
This role requires strong leadership abilities. Be ready to discuss your experience in motivating and developing teams, as well as how you foster a customer-centric culture within your team.
✨Prepare for KPI Discussions
Since the position is KPI-driven, come equipped with specific metrics from your past experiences. Discuss how you've used KPIs to drive operational excellence and improve customer satisfaction.
✨Demonstrate Your Customer Engagement Strategy
Engagement with customers is key in this role. Share your approach to understanding customer needs and how you've tailored solutions to enhance satisfaction and retention in your previous positions.
