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- Tasks: Lead a luxury homewares concession, delivering exceptional client experiences and achieving sales targets.
- Company: Join a premium lifestyle brand known for its exquisite design and high-end products.
- Benefits: Enjoy a competitive salary of £45-50K plus commission, with opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and client relationships in luxury retail.
- Qualifications: Must have strong luxury retail sales and management experience; excellent communication skills are essential.
- Other info: Flexibility for weekend shifts and proactive outreach is key to success in this role.
The predicted salary is between 36000 - 60000 £ per year.
Amazing opportunity in Premium Luxury Sales & Management - working as a Concession Manager for a premium Lifestyle & Design Homewares concession in South West London. You must have strong luxury retail sales & management experience (please only apply if you do) and the ability to create a first-class client experience. The ability to story tell and take the client on a journey is key in order to sell high-ticket luxury items.
The role is about generating sales but is definitely not a hard sell - you will work towards realistic sales targets and generate new business through a self-motivated approach. You will provide exceptional client & customer service, being fantastic with clients and giving them an amazing client experience from start to finish. You will consultatively manage their needs and be able to transfer your passion for sales & the product in order to generate sales. You will be driven to work towards monthly targets with the potential to earn good commission.
As the Concession Manager, as well as servicing the clients who enter the space, you will also proactively do outreach - with lower footfall this is key! This will be using the client database, making daily calls & emails, and developing relationships with personal shoppers in the store, private clients, etc. An aptitude for business development / clientelling and a proactive approach will be key to your success.
You should be flexible around weekend working and working later shifts. Team management skills, IT literacy, and English literacy (verbal & written) are also all pre-requisites for the role; you may also manage their live chat channel.
Basic salary of £45-50K plus commission - advert states the potential overall earnings.
Concession Manager, Luxury Interiors in South West London employer: PS Recruits Ltd
Contact Detail:
PS Recruits Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager, Luxury Interiors in South West London
✨Tip Number 1
Familiarise yourself with the luxury homewares market. Research current trends, popular brands, and customer preferences in high-end retail. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the luxury retail sector. Attend industry events, join relevant online forums, or connect with individuals on LinkedIn. Building relationships can lead to valuable insights and potential referrals for the Concession Manager role.
✨Tip Number 3
Prepare to showcase your storytelling skills. Think of examples from your past experiences where you successfully created a memorable client journey. Being able to articulate these stories will highlight your ability to connect with clients and enhance their shopping experience.
✨Tip Number 4
Demonstrate your proactive approach to business development. Be ready to discuss strategies you've used in the past to generate new business, such as outreach methods or clienteling techniques. Showing that you can take initiative will set you apart from other candidates.
We think you need these skills to ace Concession Manager, Luxury Interiors in South West London
Some tips for your application 🫡
Highlight Luxury Retail Experience: Make sure to emphasise your strong background in luxury retail sales and management. Use specific examples that showcase your ability to create a first-class client experience and your success in meeting sales targets.
Showcase Client Engagement Skills: Demonstrate your ability to engage with clients through storytelling and creating memorable experiences. Include instances where you have successfully managed client needs and built lasting relationships.
Detail Your Proactive Approach: Illustrate your proactive approach to business development and client outreach. Mention any strategies you've used to generate new business, such as using client databases or collaborating with personal shoppers.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Concession Manager role. Address the key skills mentioned in the job description, such as team management, IT literacy, and flexibility around working hours.
How to prepare for a job interview at PS Recruits Ltd
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail during the interview. Discuss specific examples where you successfully managed sales and provided exceptional client experiences, as this is crucial for the Concession Manager role.
✨Demonstrate Your Storytelling Skills
Prepare to illustrate how you can take clients on a journey through storytelling. Share anecdotes that showcase your ability to connect with clients emotionally, which is key to selling high-ticket luxury items.
✨Emphasise Your Proactive Approach
Discuss your strategies for outreach and business development. Be ready to explain how you would use the client database and build relationships with personal shoppers and private clients to drive sales in a low footfall environment.
✨Be Ready for Team Management Questions
Since team management skills are essential for this role, prepare to talk about your leadership style and experiences. Think of examples where you successfully managed a team or collaborated effectively to achieve sales targets.
