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- Tasks: Be the friendly voice for customers, handling inquiries via phone, email, and live chat.
- Company: Join a dynamic recruitment agency in Great Yarmouth.
- Benefits: Gain valuable experience in customer service with a competitive pay.
- Other info: Full-time temporary role with a 12-week assignment.
- Why this job: Kickstart your career in a supportive environment while helping others.
- Qualifications: Good telephone manner and previous customer service experience required.
The predicted salary is between 20000 - 25000 £ per year.
A recruitment agency is currently seeking a Customer Service Advisor for a full-time temporary position based in Great Yarmouth. In this role, you will serve as the first point of contact for customers, handling inquiries through phone, email, or live webchat.
The ideal candidate must have a good telephone manner and a background in customer service within an office environment.
Working hours are Monday to Thursday from 08:30 to 17:30 and Friday from 08:30 to 16:30, with an initial assignment of 12 weeks.
Temporary Customer Service Advisor – First Contact Support in Great Yarmouth employer: P+S Personnel Services Ltd
Contact Detail:
P+S Personnel Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Advisor – First Contact Support in Great Yarmouth
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone manner before the interview. Since you'll be handling inquiries over the phone, it’s crucial to sound confident and friendly. Grab a friend and do some mock calls to get comfortable!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and connect with potential employers. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Temporary Customer Service Advisor – First Contact Support in Great Yarmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've handled inquiries and resolved issues, so share specific examples that showcase your skills!
Keep It Professional Yet Friendly: Since you'll be the first point of contact for customers, it's important to convey a friendly tone in your application. We love a good balance of professionalism and approachability, so let your personality shine through!
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. We appreciate when candidates align their experiences with what we're looking for, so make it clear why you're a great fit for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at P+S Personnel Services Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle difficult customers and resolve conflicts, as this role is all about being the first point of contact.
✨Practice Your Telephone Manner
Since a good telephone manner is crucial, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable with handling inquiries over the phone.
✨Familiarise Yourself with Common Inquiries
Research common customer inquiries related to the company or industry. This will help you demonstrate your proactive approach and show that you're prepared to tackle real-life scenarios.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through during the interview. Share examples of how you've gone above and beyond for customers in the past, as this will highlight your commitment to providing excellent support.