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- Tasks: Be the friendly face of customer service, handling orders and resolving queries.
- Company: Join a dynamic staffing agency in Lowestoft with a focus on excellent service.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and life assurance.
- Other info: Perfect part-time role for students looking to gain valuable experience.
- Why this job: Make a difference by providing world-class support to customers every day.
- Qualifications: GCSEs in English and Maths, plus strong business and CRM skills.
The predicted salary is between 12 - 15 £ per hour.
A staffing agency is seeking a part-time Customer Care Associate in Lowestoft. The successful candidate will be the first point of contact for customers, ensuring world-class service while handling sales orders and resolving queries.
Qualifications require GCSEs in English and Maths, strong business skills, and proficiency in Microsoft and CRM systems.
Benefits include:
- 25 days annual leave plus bank holidays
- A pension scheme
- Life assurance
Part-Time Customer Care Specialist: Order & CRM Support in Suffolk employer: P&S Personnel Services Limited
Contact Detail:
P&S Personnel Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Care Specialist: Order & CRM Support in Suffolk
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about common queries and how you'd resolve them. Role-playing with a friend can help you feel more confident when handling real-life situations during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Part-Time Customer Care Specialist: Order & CRM Support in Suffolk
Some tips for your application 🫡
Show Off Your Communication Skills: As a Customer Care Specialist, you'll be the first point of contact for our customers. Make sure your written application reflects your ability to communicate clearly and effectively. Use friendly language and keep it professional!
Highlight Relevant Experience: If you've got experience in customer service or handling sales orders, let us know! Share specific examples in your application that demonstrate your skills and how they relate to the role. We love seeing how you can bring value to our team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention your proficiency in Microsoft and CRM systems, as these are key for the role. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at P&S Personnel Services Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of CRM systems and Microsoft applications. Familiarise yourself with common customer queries and how to resolve them, as this will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Customer Care Specialist, you'll be the first point of contact for customers. Practice clear and friendly communication during your interview. Use examples from past experiences where you've successfully resolved customer issues or handled sales orders.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific scenarios where you've tackled challenges in customer service. Think about times when you turned a negative experience into a positive one, as this will highlight your ability to provide world-class service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.