Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly voice and chat support for our customers, solving their queries.
- Company: A dynamic customer service staffing agency in Great Yarmouth.
- Benefits: Gain valuable experience in customer service with a supportive team.
- Why this job: Kickstart your career by helping customers and enhancing your communication skills.
- Qualifications: Strong phone skills and previous customer service experience preferred.
- Other info: Initial 12-week contract with standard Monday to Friday hours.
The predicted salary is between 22000 - 26000 £ per year.
A customer service staffing agency in Great Yarmouth is seeking a customer service representative. You will be the first point of contact for incoming customers, handling queries via phone, email, or live chat. The ideal candidate will have strong telephone skills and experience in a customer service role within an office setting. The position is initially for 12 weeks, with standard hours from Monday to Friday.
Frontline Customer Support Specialist (Phone & Chat) in Great Yarmouth employer: P&S Personnel Services Limited
Contact Detail:
P&S Personnel Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Customer Support Specialist (Phone & Chat) in Great Yarmouth
✨Tip Number 1
Make sure to brush up on your phone and chat skills! Practise handling common customer queries with a friend or family member. This will help you feel more confident when you're on the line with real customers.
✨Tip Number 2
Research the company before your interview. Knowing their values and services can give you an edge. Plus, it shows that you’re genuinely interested in the role and not just looking for any job.
✨Tip Number 3
Prepare some questions to ask during your interview. This not only shows your enthusiasm but also helps you figure out if the company is the right fit for you. Think about what you want to know about the team and work culture.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Frontline Customer Support Specialist role. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Frontline Customer Support Specialist (Phone & Chat) in Great Yarmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service roles. We want to see how you've handled queries and provided support, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for the Frontline Customer Support Specialist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at P&S Personnel Services Limited
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand common queries and how to handle them effectively. This will show that you’re prepared and know what it takes to be the first point of contact.
✨Practice Your Phone Skills
Since this role involves handling queries over the phone, practice your telephone etiquette. Speak clearly, listen actively, and respond thoughtfully. You might even want to do a mock call with a friend to get comfortable.
✨Familiarise Yourself with Live Chat Tools
If the company uses specific live chat software, try to familiarise yourself with it beforehand. Being able to demonstrate your ability to navigate these tools can set you apart from other candidates.
✨Prepare for Common Scenarios
Think about potential customer scenarios you might face in this role. Prepare responses for common issues or complaints. This will help you feel more confident and ready to tackle any situation during the interview.