At a Glance
- Tasks: Provide top-notch support, manage enquiries, and keep everything organised.
- Company: Join a dynamic team in Great Yarmouth with a focus on collaboration.
- Benefits: Full-time hours, hybrid working, and opportunities for personal growth.
- Other info: Perfect for self-motivated individuals looking to learn and grow.
- Why this job: Make a real difference by helping service users and supporting your team.
- Qualifications: GCSE Maths and English, strong communication skills, and computer literacy.
The predicted salary is between 28800 - 43200 £ per year.
PS Personnel are pleased to be working on behalf of our clients, who are currently seeking a Business Support Officer to join their team based in Great Yarmouth on a full-time, temporary basis.
Main Responsibilities:
- To provide a high level of business support to the team.
- Be the first point of contact for our service users which will involve providing key advice, initiating service requests and signposting customers appropriately.
- To respond efficiently and effectively to enquiries and complaints from service users face to face, by telephone and email.
- Ensuring information is accurately recorded and updated on the IT systems.
- To monitor and manage a range of email mailboxes and action appropriately in accordance with procedures.
- To act as system administrators for the IT systems.
- Undertaking data processing for applications, case work, service requests and associated items (This includes confidential correspondence and reports).
- To provide continued support and equip Officers with the appropriate materials to carry out their day-to-day functions effectively.
- To assist with the preparation and maintenance of documents, including correspondence, statements, licences and certificates, reports, statistical returns and support the Team Leader.
- To raise purchase orders and invoices for supplies, equipment and services required and monitor payments received. Processing of invoices and payments (including Ad hoc payments). Input data, amend and update payment details on direct debit system as necessary.
- To arrange large mail merge printing of letters, the ordering of stickers, leaflets, signage, notices and other documents both internally and externally. Also, to maintain stationery levels within the department and order/replenish as necessary.
- To be a trained web author, responsible for ensuring all information is up to date on the website.
- To attend seminars, training sessions and working groups as necessary.
- Placing consultation advertisements in newspapers etc.
- Production and control of statutory registers.
- Processing all post into and out of the office, raising and distributing reports.
- Minute taking and assistance in arranging and supporting meetings.
Person Specification:
- GCSE Maths and English
- Demonstrate Excellent communication skills
- Computer literate with experience of using Word and Excel.
- Ability to organise own work and work under own initiative.
- Attention to detail.
- Experience of evidence gathering and identifying and analysing issues.
- Experience of working as part of a team.
- Ability to meet tight deadlines.
- Self-motivated and willing to learn.
Working Hours:
- Full-time, 37.5 hours per week.
- Hybrid/Office working
Locations
Business Support Officer in Great Yarmouth, Norfolk employer: P&S Personnel Services Limited
At PS Personnel, we pride ourselves on fostering a supportive and dynamic work environment in Great Yarmouth, where our Business Support Officers play a crucial role in delivering exceptional service to our community. We offer competitive benefits, opportunities for professional development, and a culture that values teamwork and innovation, ensuring that every employee feels valued and empowered to grow in their career. Join us and be part of a team that is dedicated to making a meaningful impact while enjoying the unique advantages of working in a vibrant coastal town.
Contact Details:
P&S Personnel Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Great Yarmouth, Norfolk
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We think you need these skills to ace Business Support Officer in Great Yarmouth, Norfolk
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
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✨Know their business model
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