Technical Support Team Leader

P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Technical Support Team Leader on a full-time, temporary basis (sick cover) to join their team in Great Yarmouth.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

Role Summary:

In this role you will be responsible for administrative support, health and safety co-ordination, • Line management for Technical Support Team.

Main Responsibilities:

* Have overall responsibility and carry out routine checks and basic care/maintenance of back-office systems.

* Book and minute Company Board meetings.

* Filing Director appointments and resignations.

* Agenda planning

* Payroll entry as requested by the operations team.

* Data entry, analysis, and consolidation.

* Process new starter paperwork, personnel file entries and updating operational records.

* Liaise with contractors, suppliers, customers, and partners as required for business continuity, or as requested by the operational team.

* Schedule meetings as requested.

* Minute taking and noting meetings as required.

* Exercise skills in customer care when dealing and communicating with members of the public, customers, suppliers, and partners.

* Organise Technical Support team and manage/plan annual leave requests.

* Implement performance management

* Keep records and calendar of CPD, equipment testing and depot certification due dates

* Complete Company paperwork/records as required, e.g., timesheets, work records, etc.

* Coordinate and book training and toolbox talks.

* Coordinate Health and Safety in accordance with support services from H&S provider. xiskglj

* Coordinate projects and services as directed.

Person Specification:

* Knowledge of data recording and analysis

* Experienced in the use of back-office systems

* Knowledge of Health and Safety legislation

* Knowledge of Excel, Word, Outlook, and Power Point

* Previous experience in leading people

* Demonstrated knowledge of Word, Excel and Microsoft systems

* Ability to follow Health and Safety instructions

* Flexibility and enthusiasm to adapt and develop new ideas and initiatives

Working Hours

* Monday – Friday (09:00 – 17:00)