At a Glance
- Tasks: Provide top-notch support to the team and assist service users with their enquiries.
- Company: Join a dynamic team in Great Yarmouth focused on community service.
- Benefits: Flexible part-time hours, valuable experience, and a supportive work environment.
- Other info: Great opportunity for personal growth and teamwork in a friendly setting.
- Why this job: Make a difference by helping others while developing your skills.
- Qualifications: GCSE Maths and English, strong communication, and computer skills.
The predicted salary is between 25185 - 25989 £ per year.
Location: Great Yarmouth.
Main Responsibilities
- Provide a high level of business support to the team.
- First point of contact for service users, offering advice, initiating service requests and signposting customers appropriately.
- Respond efficiently to enquiries and complaints from service users face‑to‑face, by telephone and email.
- Record and update information accurately on IT systems.
- Monitor and manage a range of email mailboxes and act appropriately in accordance with procedures.
- Act as system administrator for the IT systems.
- Undertake data processing for applications, case work, service requests and associated items (including confidential correspondence and reports).
- Provide continued support and equip Officers with appropriate materials for day‑to‑day functions.
- Assist with preparation and maintenance of documents, including correspondence, statements, licences, certificates, reports, statistical returns and support to the Team Leader.
- Raise purchase orders and invoices for supplies, equipment and services; monitor payments received.
- Process invoices and payments, including ad‑hoc payments; input data, amend and update payment details on the direct debit system as necessary.
- Arrange large mail merge printing of letters; order stickers, leaflets, signage, notices and other documents internally and externally.
- Maintain stationery levels within the department and order/replenish as necessary.
- Author website content, ensuring all information is up to date.
- Attend seminars, training sessions and working groups as necessary.
- Place consultation advertisements in newspapers, etc.
- Produce and control statutory registers.
- Process all post into and out of the office, raise and distribute reports.
- Take minutes and assist in arranging and supporting meetings.
Person Specification
- GCSE Maths and English.
- Excellent communication skills.
- Computer literate with experience of using Word and Excel.
- Ability to organise own work and work under own initiative.
- Attention to detail.
- Experience of evidence gathering and identifying and analysing issues.
- Experience of working as part of a team.
- Ability to meet tight deadlines.
- Self‑motivated and willing to learn.
Working Hours
Part‑time, 22.5 hours per week. Flexible working hours.
Business Support Officer in Great Yarmouth employer: P&s Personnel Ltd
As a Business Support Officer in Great Yarmouth, you will join a supportive and dynamic team that values your contributions and fosters a collaborative work environment. The company offers flexible working hours, opportunities for professional development, and a commitment to employee well-being, making it an excellent choice for those seeking meaningful and rewarding employment. With a focus on community service and efficient operations, you'll play a vital role in enhancing the experience of service users while growing your skills in a friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Great Yarmouth
✨Dive Into Online Communities
For part-time gigs in business intelligence, getting involved in online forums like Reddit or LinkedIn groups can be a game-changer. Join discussions, share insights, and even ask for leads – you never know who might have the inside scoop on a role at P&s Personnel Ltd!
✨Webinars and Networking Events
Keep an eye out for webinars and networking events in the BI space. These can be great opportunities to meet industry players and learn about part-time opportunities at places like P&s Personnel Ltd. Plus, they'll help you stay on top of the latest trends and tools in the field.
✨Get Creative with Your Availability
When targeting part-time positions, be flexible with your availability. Highlight specific hours you can work, and consider applying for roles that might have unconventional hours – managers at P&s Personnel Ltd might appreciate your willingness to adapt!
✨Demonstrate Your Analytical Skills
Showcase your proficiency in business intelligence tools through a personal project or Kaggle competitions. Incorporate this into your conversations and interviews – it's a great way to impress P&s Personnel Ltd and stand out from the crowd.
We think you need these skills to ace Business Support Officer in Great Yarmouth
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence field, your ability to analyse and interpret data is key. Make sure your CV highlights any relevant projects or coursework where you’ve used data analysis tools, and don’t forget to mention any experience with BI software like Tableau or Power BI!
Include Your Technical Skills:Employers in business intelligence are often keen on seeing a mix of technical and analytical skills. Ensure your CV includes any programming languages you know, like SQL or Python, as well as any certifications in data science or analytics that could set you apart from the crowd.
Tailor Your Cover Letter:With a part-time role, we want to see your motivation and desire for growth. Use your cover letter to explain why you're interested in this position at P&s Personnel Ltd, what you hope to learn, and how your background fits into their business intelligence needs.
Keep It Concise:Since this is a part-time role, hiring managers are looking for clear and direct communication. Make your CV and cover letter easy to read and to the point – highlight your key achievements and relevant experiences without fluff. We want to see the real you!
How to prepare for a job interview at P&s Personnel Ltd
✨Show off your analytical skills
In the world of business intelligence, they'll be keen to see how you tackle data analysis. Brush up on tools like SQL or Tableau, and be ready to discuss how you've used data to inform decisions in past work or academic projects. We want to understand your thought process, so be prepared to walk through your analytical techniques clearly.
✨Portfolio peeks
Since it's a part-time gig, your portfolio can really set you apart. Showcase projects where you've drawn insights from data or delivered impactful dashboards. We should aim to highlight not just the end product, but how you approached the problem — think about including a brief reflection on what you learned and any challenges you overcame.
✨Brush up on case studies
Be ready for some scenario-based questions that reflect real-world business problems. We might be quizzed on how to approach a specific data set to derive actionable insights. Consider rehearsing a few case studies relevant to business intelligence roles — it’ll help us think on our feet during the interview.
✨Ask about the team dynamics
Since you'll be part-time, get a feel for how the team operates and collaborates. Asking about how Business Intelligence integrates with other departments at P&s Personnel Ltd can show your interest in their workflow. Plus, it’ll help you understand how your role fits into the larger picture and where you can make the most impact.
