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- Tasks: Join our Customer Care team to enhance efficiency and boost sales while providing top-notch service.
- Company: Dynamic company located in Bishopstoke, fostering innovation and teamwork.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Exciting opportunity to work in a fast-paced environment with excellent career growth potential.
- Why this job: Make a real impact in customer relations and grow your career during this 12-month placement.
- Qualifications: Must be a penultimate year undergraduate in a Business-related degree with strong communication skills.
The predicted salary is between 18000 - 25000 £ per year.
We have an opportunity for highly motivated undergraduates to join the Customer Care team at our Bishopstoke site. This will be a 12-month placement commencing summer 2026.
What You Will Be Doing?
- Providing a professional and excellent standard of customer service
- Direct customer liaison providing quotations and co-ordination of sales orders
- Responding to customer enquiries within an agreed timescale
- Ensure orders and enquiries are executed in an accurate, timely and cost-effective manner
- Maintenance and development of strong customer relations
- Producing customer reports / order status reports
- General administration duties
- Coordinate with internal departments including Commercial, Engineering, Logistics, Manufacturing and Finance to ensure orders are delivered on time and in the most profitable and efficient way
Who We Are Looking For?
- Customer services experience would be advantageous
- Organisational/time management skills
- Attention to detail is key
- Negotiation/persuasive skills
- Strong IT skills particularly Microsoft Office
- Ability to deal with problems as and when they arise
- Confidence to work under pressure and meet deadlines
- willingness to work in a dynamic and changing environment
- You will be an undergraduate in your penultimate year studying a Business related degree
- It is essential that you work well in a team and possess excellent communication/interpersonal skills
- We are looking for someone with high self-motivation and an energetic, proactive approach to work
- We will expect a professional attitude to work and a willingness to learn and take initiative
Location details
This role is based in our offices near the Eastleigh town centre. The address is Prysmian Cables.
Placement Student - Customer Care in Hampshire employer: Prysmian
Contact Detail:
Prysmian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Placement Student - Customer Care in Hampshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer care. Think about how your skills match the job description and be ready to share examples that showcase your organisational and communication skills.
✨Tip Number 3
Show your enthusiasm! During interviews, express your eagerness to learn and contribute to the team. Highlight your proactive approach and willingness to tackle challenges head-on.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your professionalism. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Placement Student - Customer Care in Hampshire
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer care shine through! We love seeing candidates who are genuinely excited about the role and can bring fresh ideas to the table.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we’re looking for, like your organisational skills or customer service experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Prysmian
✨Know Your Customer Care Basics
Before the interview, brush up on the fundamentals of customer care. Understand what excellent customer service looks like and be ready to share examples from your experience or studies. This will show your enthusiasm for the role and your commitment to providing top-notch service.
✨Showcase Your Organisational Skills
Since this role requires strong organisational and time management skills, prepare to discuss how you manage your tasks and priorities. You could mention specific tools or methods you use to stay organised, which will demonstrate your ability to handle multiple responsibilities effectively.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've successfully resolved issues, especially in a customer service context. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Demonstrate Your Team Spirit
As teamwork is crucial in this role, be ready to talk about your experiences working in teams. Highlight your communication skills and how you contribute to a positive team environment. This will show that you can collaborate well with others, which is essential for coordinating with various departments.