At a Glance
- Tasks: Join our Customer Care team to enhance customer service and support sales.
- Company: Prysmian, a global leader in cabling solutions with a focus on innovation.
- Benefits: Gain valuable experience, develop skills, and enjoy a dynamic work environment.
- Other info: Located near Eastleigh town centre with great transport links and free parking.
- Why this job: Make a real impact while learning in a supportive and energetic team.
- Qualifications: Must be a penultimate year Business student with strong communication skills.
The predicted salary is between 18000 - 25000 € per year.
We have an opportunity for highly motivated undergraduates to join the Customer Care team at our Bishopstoke site. This will be a 12-month placement commencing summer 2026.
As part of the Customer Care team, we welcome enthusiasm and innovation to improve and increase efficiency and maximise sales. As you develop throughout the year you are given the opportunity to increase autonomy and responsibility.
Typical tasks may include:
- Providing a professional and excellent standard of customer service
- Direct customer liaison providing quotations and co-ordination of sales orders
- Responding to customer enquiries within an agreed timescale
- Ensure orders and enquiries are executed in an accurate, timely and cost-effective manner
- Maintenance and development of strong customer relations
- Producing customer reports / order status reports
- General administration duties
- Coordinate with internal departments including Commercial, Engineering, Logistics, Manufacturing and Finance to ensure orders are delivered on time and in the most profitable and efficient way
Skills and experience required:
- Customer services experience would be advantageous
- Organisational/time management skills
- Attention to detail is key
- Negotiation/persuasive skills
- Strong IT skills particularly Microsoft Office
- Ability to deal with problems as and when they arise
- Confidence to work under pressure and meet deadlines
- Willingness to work in a dynamic and changing environment
You will be an undergraduate in your penultimate year studying a Business related degree. It is essential that you work well in a team and possess excellent communication/interpersonal skills.
We are looking for someone with high self-motivation and an energetic, proactive approach to work. We will expect a professional attitude to work and a willingness to learn and take initiative.
Location details
This role is based in our offices near the Eastleigh town centre. The address is Prysmian Cables & Systems Limited, Chickenhall Lane, Eastleigh, SO50 6YU. There are good transport links to Eastleigh and the site is approximately 15 minutes walk from the railway station. We are able to offer free car parking next to our offices.
Placement Student - Customer Care in Hampshire employer: Prysmian Group
Prysmian Group is an exceptional employer, offering a dynamic work environment at our Bishopstoke location where innovation and enthusiasm are highly valued. As a Placement Student in Customer Care, you will benefit from a supportive culture that encourages personal growth and professional development, alongside opportunities to engage with diverse teams and contribute to meaningful projects. With excellent transport links, free parking, and a commitment to diversity and inclusion, Prysmian provides a rewarding experience for undergraduates looking to kickstart their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Placement Student - Customer Care in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Prysmian. Understand their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of the Customer Care team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role, especially your customer service experience and organisational skills. Confidence is key!
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Talk about your proactive approach and willingness to learn. Remember, they’re looking for someone who fits into their dynamic environment, so be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Placement Student - Customer Care in Hampshire
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer care shine through! We love seeing candidates who are genuinely excited about the role and eager to contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We want to see how your background aligns with what we’re looking for in a Placement Student.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Prysmian Group
✨Know Your Customer Care Basics
Before the interview, brush up on the fundamentals of customer service. Understand what excellent customer care looks like and be ready to share examples of how you've provided great service in the past. This will show your enthusiasm for the role and your understanding of its importance.
✨Show Off Your Organisational Skills
Since this role involves managing orders and responding to enquiries, be prepared to discuss how you stay organised. Bring up any tools or methods you use to manage your time effectively, and consider sharing a specific example where your organisational skills made a difference.
✨Demonstrate Your Team Spirit
This position requires collaboration with various departments. Think of instances where you've worked well in a team setting. Highlight your communication skills and how you contribute to a positive team dynamic, as this will resonate well with the interviewers.
✨Prepare for Problem-Solving Questions
Expect questions about how you handle challenges or conflicts. Prepare a couple of scenarios where you successfully resolved an issue, focusing on your thought process and the outcome. This will showcase your ability to think on your feet and work under pressure.
