Manager, Agency Recruitment

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The incumbent is responsible to support the Agency Growth Recruitment to develop and achieve the overall agency strategic action plans on new recruit agent activity, productivity, profitability and quality recruit by the Company.

• Recruitment Planning & Development
  • Work closely with the Agency Growth and Training teams to support new recruiting agents and leaders in recruitment development.
  • Plan and organise recruitment activities such as workshops and seminars in building the agency recruitment system.
  • Monitor performance of new recruits’ productivity and retention for all related initiatives and contests.
  • Develop systems and processes to track outcomes and effectiveness of recruitment programmes for improvement, such as lead generation or prospective new recruit management.
  • Explore and venture into new recruitment platforms and activities such as digital platforms and university/college collaborations to increase recruitment awareness and numbers.
  • Organise, monitor, and track recruitment activities, results, follow‐ups, and provide updates to relevant stakeholders.
• Communication and Organization Development
  • Develop marketing and promotional materials to support and achieve agency strategic action plans on improving activation, productivity, recruitment, and retention.
  • Promote company recruitment programmes.
  • Communicate and motivate by promoting agency, regional, or company‐wide challenges, incentives, and contests.
  • Assist and support all launches and recruitment events, including career talks, recruitment activities, and regional initiatives or major events.
• Monitoring and Tracking Activities
  • Generate progress and management reports for agents and leaders on performance tracking.
  • Actively monitor new recruit performance and work closely with the agency growth team and trainers to understand regional needs and plan effectively.
  • Generate regular progress reports for agents and leaders on performance updates.
  • Participate in other duties as assigned by the superior.

Job Specification

• Qualifications
  • Degree in a related discipline.
• Experience
  • Previous life insurance experience is essential, especially in agency distribution, agency strategy, or project management roles.
  • Demonstrates initiative, strong leadership, and excellent communication skills.
  • Self‐motivated with the ability to work with minimal supervision.
  • Self‐starter with a pleasant personality and service‐oriented work mindset.
• Knowledge
  • Experience or knowledge in event management or marketing planning and operations will be an added advantage.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time/fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential plc provides life and health insurance and asset management to 18 million customers across 24 markets in Asia and Africa. We are headquartered in London and Hong Kong and are focused on four strategic regions: Greater China, ASEAN, India and Africa. We are served by around 68,000 average monthly active agents and more than 200 bank partners.