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- Tasks: Support daily operations and coordinate product launches for a dynamic sales team.
- Company: Join Prudential, a leading insurance provider with a focus on diversity and inclusion.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact by helping sales teams succeed and improving customer service.
- Qualifications: 2+ years in customer service, preferably in insurance, with strong English skills.
- Other info: Be part of a global company that values your contributions and supports your ambitions.
The predicted salary is between 28800 - 43200 £ per year.
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The Executive, Agency Onboarding Support supports daily operations, coordinates product launches and sales incentive payouts, prepares reports, and provides end-to-end support to the sales team and MDRT qualifiers.
- To support the operation process and ensure that the daily operation runs smoothly
- To handle the tasks that are required in launching and distributing products
- To coordinate with sales teams for payout of commissions/sales incentives to all intermediaries
- Proactively recommend improvements to increase sales performance
- Prepare the reports and data related to the customer service and operations functions
- To handle the end-to-end process of supporting MDRT qualifiers and the sales team
Minimum Requirements:
- 2+ years of experience in customer service and operations
- Relevant experience in the insurance industry is strongly preferred
- Strong command of spoken and written English with good presentation skills
- Good coordination, decision-making, and process management skills
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time/fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Prudential plc provides life and health insurance and asset management to 18 million customers across 24 markets in Asia and Africa. We are headquartered in London and Hong Kong and are focused on four strategic regions: Greater China, ASEAN, India and Africa. We are served by around 68,000 average monthly active agents and more than 200 bank partners.
Executive, Agency Onboarding Support employer: Prudential Hong Kong Limited
Contact Detail:
Prudential Hong Kong Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive, Agency Onboarding Support
✨Tip Number 1
Network like a pro! Reach out to current employees at Prudential on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Prudential’s values and recent news. Show us that you’re not just another candidate, but someone who genuinely cares about our mission to protect every future.
✨Tip Number 3
Practice your presentation skills! As an Executive in Agency Onboarding Support, you’ll need to communicate effectively. Grab a friend and do some mock interviews to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team!
We think you need these skills to ace Executive, Agency Onboarding Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Executive, Agency Onboarding Support role. Highlight your relevant experience in customer service and operations, especially if you've worked in the insurance industry. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at Prudential. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since strong written English is key for this position, make sure your application is clear and free of errors. We appreciate good presentation skills, so let your personality come through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Prudential Hong Kong Limited
✨Know Your Stuff
Make sure you understand Prudential's mission and values. Familiarise yourself with their products and services, especially in the insurance sector. This will help you demonstrate your genuine interest and how you can contribute to their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your customer service and operations experience. Think about times when you improved processes or supported a team effectively, as these will resonate well with the interviewers.
✨Practice Your Presentation Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows that you're not just interested in the job, but also in how you can grow and succeed within Prudential. It’s a great way to leave a lasting impression!
