Executive, Agency Administration

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

To provide efficient administrative and office support to ensure smooth day-to-day operations, effective coordination, and a well-organized working environment. Regular in-office attendance is required for effective team collaboration.

• Manage day-to-day office operations and ensure a well-organized working environment
• Support workplace health, safety, and security procedures
• Coordinate office maintenance, repairs, and vendor services (cleaning, security, utilities, etc.)
• Manage office supplies, stationery, and pantry items; monitor stock and place orders when required
• Support office space management, seating arrangements, and meeting room bookings
• Maintain filing systems (both physical and electronic) and ensure proper document control
• Support internal events, meetings, trainings, and townhalls
• Liaise with external vendors and service providers
• Track invoices, expenses, and payment requests related to office administration
• Provide administrative support to the agent (ID cards, access cards, office requests, etc.)
• Support onboarding logistics for new joiners (workspace, equipment, office orientation)
• Support communications related to agency processes, updates, and administrative matters in a timely and professional manner
• Prepare regular and ad-hoc agency administration reports

Minimum 1–3 years of experience in office administration or an administrative support role

Preferred Diploma or bachelor’s degree in business administration or related field

Strong organizational and time management skills

Good communication and interpersonal skills

Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

Ability to multitask and work under minimal supervision

Detail-oriented, reliable, and proactive

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential plc provides life and health insurance and asset management to 18 million customers across 24 markets in Asia and Africa. We are headquartered in London and Hong Kong and are focused on four strategic regions: Greater China, ASEAN, India and Africa. We are served by around 68,000 average monthly active agents and more than 200 bank partners.