PGIM Credit | Reception & Office Administrator in London

Fixed Term Contract – 12 months (London, Office based – 5 days per week)

A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

What you will do:

• Full ownership of the front of house area, including managing the meeting room calendar, maintaining the appearance of the front of house area and providing a friendly welcome to staff and external visitors.
• Schedule and coordinate meeting logistics, including reserving conference rooms, arranging video conference connectivity, preparing meeting materials, refreshments and hospitality.
• Coordinate domestic travel arrangements including preparing detailed itineraries and submitting and tracking expenses.
• Complex management of email account to include filing, prioritizing, clearing daily email influx, maintaining a to do list system and responding to emails on the admin teams behalf.
• Liaise with the IT department to manage and resolve IT/mobile device issues.
• Screen and redirect routine and non-routine calls, as appropriate.
• Distribute post and arrange couriers.
• Provide administrative support for Investment Professionals and other team members as needed, including expenses, compiling meeting materials, and document preparation.
• Act as a liaison between the PGIM Credit’s London office, ground floor reception and multiple business units within the wider organisation.
• Order and maintain inventory of refreshments and stationary.
• Minute taking.
• Routine Health and Safety checks.
• Team Assistant support duties to provide support to the EA team.

What you will bring:

• Proven experience as receptionist or administrative assistant in a similar role supporting a busy office.
• Team player with high energy and a positive attitude with the ability to work well with all levels of the organisation.
• Ability to multi-task with the initiative to work seamlessly in a hybrid working environment and with colleagues based in different locations.
• Confidence to make certain decisions and react to internal and external requests and know when to reach out to the Office Manager to inform and discuss action.
• Proactive in taking initiative to provide administrative support/guidance where it is needed without instruction and following through; ability to plan and think ahead.
• Ability to work under minimal supervision and effectively prioritise multiple assignments under time constraints.
• Excellent written and verbal communication skills with the ability to maintain close communication with all team members and foster and maintain effective relationships internally and externally.
• Strong initiative, excellent judgment and discretion required in handling confidential information.
• Ability to compose routine letters and/or emails needed.
• Strong partnering and collaboration skills required.
• Willingness and ability to take direction from multiple sources.
• Strong attention to detail, accuracy and completeness.
• Analytical, detail-oriented, and thorough professional.
• Ability to manage and prioritize multiple action items at once.
• Proficiency with Microsoft Office applications: especially Outlook.

What will set you apart?

• Strong critical thinking and logic skills.
• Embraces and encourages change and development.
• Maintains high level of productivity and self-direction.
• Proactive in seeking solutions.
• Drive to understand and develop a deep knowledge of PGIM, product offerings; clients and prospects.

PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What we offer you:

• Private Medical Insurance: PGIM offers private medical insurance and pays the full premium on behalf of all employees.
• Annual Leave of 25 to 28 days, based on years of service, at full pay.
• Retirement Savings Plan: Employees receive a company contribution of 10% basic annual salary and a maximum employer-matching contribution of 5% of basic annual salary.
• Life Assurance & Income Protection: Life Assurance for 8 times your basic annual salary, up to a max benefit of £1.8 million. 75% of your basic annual salary for a limited payment terms of 5 years, at the end of which a capital sum of 2x your basic annual salary is payable.

About PGIM Credit:

PGIM Credit is a global asset manager offering active solutions across all credit markets. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow.

Our Commitment to Diversity, Equity, and Inclusion:

PGIM has a long-held commitment to advancing diversity, equity and inclusion, rooted in the belief that this is a prerequisite for PGIM's success and sustainability. We work to attract, retain, develop and promote talent at all levels and aim to have a workforce that reflects the communities where we work, live and invest.