Senior IT Service Desk Specialist

Senior IT Service Desk Specialist

Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch IT support and solve technical issues for a leading asset management firm.
  • Company: Join a prestigious asset management firm in Greater London with a focus on excellence.
  • Benefits: Enjoy private medical insurance, generous leave, and a solid retirement plan.
  • Why this job: Make a real difference in customer satisfaction while thriving in a fast-paced environment.
  • Qualifications: 3-5 years in Financial Services, strong analytical skills, and a degree-level education.
  • Other info: Great opportunity for career growth in a dynamic and supportive workplace.

The predicted salary is between 42000 - 60000 £ per year.

A leading asset management firm in Greater London is seeking a skilled technical support professional to address IT issues and provide support solutions. The ideal candidate will have 3-5 years of experience in the Financial Services industry, possess strong analytical and communication skills, and a degree-level education. This role requires a commitment to customer satisfaction and the ability to work effectively within a fast-paced environment.

Benefits include private medical insurance, generous annual leave, and a retirement savings plan.

Senior IT Service Desk Specialist employer: Prudential Annuities Distributors (PAD)

As a leading asset management firm in Greater London, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees enjoy comprehensive benefits such as private medical insurance, generous annual leave, and a robust retirement savings plan, all while having ample opportunities for professional growth in the fast-paced financial services sector. Join us to be part of a team that is dedicated to customer satisfaction and excellence in service delivery.
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Contact Detail:

Prudential Annuities Distributors (PAD) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior IT Service Desk Specialist

✨Tip Number 1

Network like a pro! Reach out to your connections in the Financial Services industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for those interviews! Research common IT Service Desk scenarios and think about how you'd tackle them. Practising your responses will help you feel more confident and ready to impress.

✨Tip Number 3

Show off your analytical skills! During interviews, be sure to highlight specific examples of how you've solved complex IT issues in the past. This will demonstrate your expertise and commitment to customer satisfaction.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of great roles waiting for talented folks like you. Plus, it’s the best way to ensure your application gets seen by the right people.

We think you need these skills to ace Senior IT Service Desk Specialist

Technical Support
Analytical Skills
Communication Skills
Customer Service
Problem-Solving Skills
Experience in Financial Services
Ability to Work in a Fast-Paced Environment
Degree-Level Education

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the Financial Services industry. We want to see how your skills align with the role of a Senior IT Service Desk Specialist, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing candidates who can communicate their enthusiasm and commitment to customer satisfaction.

Show Off Your Analytical Skills: Since this role requires strong analytical skills, make sure to include examples of how you've solved complex IT issues in the past. We’re looking for problem-solvers who can think on their feet, so don’t hold back!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!

How to prepare for a job interview at Prudential Annuities Distributors (PAD)

✨Know Your Tech Inside Out

Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common IT issues in the Financial Services industry, as well as the tools and software the company uses. This will help you answer technical questions confidently.

✨Showcase Your Communication Skills

Since this role involves a lot of customer interaction, practice explaining complex IT concepts in simple terms. Prepare examples from your past experience where you successfully resolved issues while keeping customers informed and satisfied.

✨Demonstrate Analytical Thinking

Be ready to discuss how you approach problem-solving. Think of specific instances where your analytical skills helped you identify and resolve an IT issue efficiently. This will show that you can thrive in a fast-paced environment.

✨Research the Company Culture

Take some time to understand the company's values and culture. This will not only help you tailor your answers but also allow you to ask insightful questions during the interview, showing your genuine interest in the firm.

Senior IT Service Desk Specialist
Prudential Annuities Distributors (PAD)
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