PGIM Credit | Reception & Office Administrator in London

A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers! If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

What you will do

• Full ownership of the front of house area, including managing the meeting room calendar, maintaining the appearance of the front of house area and providing a friendly welcome to staff and external visitors.
• Schedule and coordinate meeting logistics, including reserving conference rooms, arranging video conference connectivity, preparing meeting materials, refreshments and hospitality.
• Coordinate domestic travel arrangements including preparing detailed itineraries and submitting and tracking expenses.
• Complex management of email account to include filing, prioritizing, clearing daily email influx, maintaining a to do list system and responding to emails on the admin teams behalf.
• Liaise with the IT department to manage and resolve IT/mobile device issues.
• Screen and redirect routine and non-routine calls, as appropriate.
• Distribute post and arrange couriers.
• Provide administrative support for Investment Professionals and other team members as needed, including expenses, compiling meeting materials, and document preparation.
• Act as a liaison between the PGIM Credit’s London office, ground floor reception and multiple business units within the wider organisation.
• Order and maintain inventory of refreshments and stationary.
• Minute taking.
• Routine Health and Safety checks.
• Team Assistant support duties to provide support to the EA team.

What you will bring

• Proven experience as receptionist or administrative assistant in a similar role supporting a busy office.
• Team player with high energy and a positive attitude with the ability to work well with all levels of the organisation.
• Ability to multi task with the initiative to work seamlessly in a hybrid working environment and with colleagues based in different locations.
• Confidence to make certain decisions and react to internal and external requests and know when to reach out to the Office Manager to inform and discuss action.
• Proactive in taking initiative to provide administrative support/guidance where it is needed without instruction and following through; ability to plan and think ahead.
• Ability to work under minimal supervision and effectively prioritise multiple assignments under time constraints.
• Excellent written and verbal communication skills with the ability to maintain close communication with all team members and foster and maintain effective relationships internally and externally.
• Strong initiative, excellent judgment and discretion required in handling confidential information.
• Ability to compose routine letters and/or emails needed.
• Strong partnering and collaboration skills required.
• Willingness and ability to take direction from multiple sources.
• Strong attention to detail, accuracy and completeness.
• Analytical, detail-oriented, and thorough professional.
• Ability to manage and prioritize multiple action items at once.
• Proficiency with Microsoft Office applications: especially Outlook.

What will set you apart?

• Strong critical thinking and logic skills.
• Embraces and encourages change and development.
• Maintains high level of productivity and self-direction.
• Proactive in seeking solutions.
• Drive to understand and develop a deep knowledge of PGIM, product offerings; clients and prospects.

PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.