At a Glance
- Tasks: Lead and manage supported living services, ensuring high-quality care and compliance.
- Company: Prudent Supported Living, dedicated to empowering individuals with complex needs.
- Benefits: Competitive salary, annual performance bonus, free parking, and discounts on major brands.
- Other info: Join a dynamic team committed to ongoing training and professional development.
- Why this job: Make a real difference in people's lives while shaping the future of our Manchester service.
- Qualifications: Experience in service management and strong leadership skills in health or social care.
The predicted salary is between 36000 - 60000 £ per year.
Prudent Supported Living offers specialist supported living services for adults with autism, ADHD, learning disabilities, complex needs, and mental health challenges. Through in-house clinical expertise and innovative support planning, we empower individuals to build independence, reduce reliance on support, and achieve long‑term progress.
This is a full‑time on‑site role for a Service Manager, primarily based in Newton Heath, Manchester. The Service Manager will oversee the day‑to‑day operations of supported living services, ensuring high‑quality care and compliance with regulations. This role will allow the right person to really make their mark on our organisation, as the successful candidate will not only have the opportunity to support our goal of growing our new Manchester service, but also help shape how we achieve this. Working hand in hand with our head office team, you will help deliver and lead amazing support services that build brighter futures for Greater Manchester's many residents.
Skills and Abilities Required
- Experience as a Service Manager in a similar organisation, or at least two years’ experience as a Deputy Manager.
- Strong experience in team management, staff supervision and leadership within the health or social care sector.
- Excellent knowledge of Positive Behaviour Support (PBS), safeguarding and the Mental Capacity Act.
- Strong understanding of CQC standards, regulatory compliance and supported living requirements.
- Knowledge and practical understanding of autism, ADHD, mental health challenges, learning disabilities and behaviours of concern, including self‑harm.
- Proven ability to complete, review and monitor care plans and risk assessments.
- Ability to make sound decisions, solve problems and work both independently and collaboratively.
- Strong communication and interpersonal skills, with the ability to engage effectively with individuals we support, colleagues, families, managers and external professionals.
- Effective conflict resolution skills and a commitment to delivering respectful, person‑centred and high‑quality support.
- Ability to manage budgets, organise resources efficiently and meet service objectives.
- Empathy, patience and a person‑focused approach to enhance service quality.
- Proficiency in administrative and IT tasks, with the ability to maintain accurate records.
- Relevant qualifications in Health and Social Care or Leadership (such as the Level 5 Diploma in Leadership for Health and Social Care), or willingness to work towards this qualification.
- Commitment to ongoing training and professional development.
- Driving licence/Ability to travel different service locations in Manchester.
Benefits include:
- Blue light card.
- Bright store discounts on major brands.
- Free on‑site parking.
- Paid travel outside of regular workplaces.
- Annual performance bonus.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Industries: Mental Health Care
Service Manager in Manchester employer: Prudent Supported Living
Prudent Supported Living is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Oldham. With a strong emphasis on employee development and clear pathways for career progression, such as the opportunity to advance to a Regional Manager position, we prioritise quality care and teamwork. Our culture encourages collaboration with families and health professionals, ensuring that our staff are empowered to make a meaningful impact in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to service management and supported living. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your passion for making a difference! When you get the chance to speak with potential employers, share specific examples of how you've positively impacted individuals in your previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to support individuals in need.
We think you need these skills to ace Service Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience in team management and your knowledge of CQC standards. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting individuals with complex needs. Share specific examples of how you've made a difference in previous roles, as this will resonate with us.
Showcase Relevant Experience:When filling out your application, be sure to showcase your relevant experience in health or social care. Mention any specific training or qualifications you have, especially around Positive Behaviour Support and safeguarding, as these are key for us.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll get all the latest updates on your application status!
How to prepare for a job interview at Prudent Supported Living
✨Know Your Stuff
Make sure you brush up on your knowledge of Positive Behaviour Support (PBS) and the Mental Capacity Act. Being able to discuss these topics confidently will show that you’re not just familiar with the regulations but also passionate about providing high-quality care.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully managed a team or resolved conflicts. Highlighting your leadership style and how you motivate others will demonstrate that you’re ready to take on the responsibilities of a Service Manager.
✨Be Person-Centred
During the interview, emphasise your commitment to person-centred care. Share stories that illustrate your empathy and patience when working with individuals facing challenges, as this aligns perfectly with the values of the organisation.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation’s approach to supported living services. This shows that you’re genuinely interested in their mission and are thinking critically about how you can contribute to their goals.
