At a Glance
- Tasks: Lead workplace services to ensure an exceptional experience for employees and visitors.
- Company: Join a top facilities management provider in a modern corporate setting.
- Benefits: Competitive salary, full-time hours, and a vibrant work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in workplace culture and employee satisfaction.
- Qualifications: Experience in hospitality and customer service with strong management skills.
The predicted salary is between 31950 - 39050 £ per year.
Location: Manchester
Hours: Monday to Friday, 8:00am - 4:00pm
Contract: Permanent, full-time
Salary: £32,000.00
Our client is a leading facilities management provider looking for an experienced Workplace Experience Lead to join its team at a large, modern corporate workplace in Manchester. This is a highly visible, hands-on position responsible for ensuring employees and visitors receive an excellent experience throughout the building.
You will oversee several front-of-house and soft services, including catering, cleaning, reception support, workplace events and communal areas. The successful candidate will combine a genuine passion for hospitality and customer service with the confidence to manage suppliers, monitor standards and resolve issues quickly. You will spend much of your time out in the workplace, engaging with employees, checking service delivery and making sure the environment is welcoming, well presented and running smoothly.
Key responsibilities:
- Act as a visible and approachable point of contact for employees, visitors and workplace service providers.
- Build positive relationships with employees and proactively identify opportunities to improve their workplace experience.
- Promote a welcoming, inclusive and service-led environment throughout the building.
- Oversee the daily operation of the employee restaurant, working closely with the catering provider.
Workplace Experience Lead - Manchester employer: PRS
PRS is an exceptional employer that prioritises the growth and development of its employees, offering clear progression paths and comprehensive training opportunities within the dynamic environment of Greater London. With a strong focus on safety and quality, our collaborative work culture fosters innovation and teamwork, making it an ideal place for professionals passionate about mechanical building services to thrive and make a meaningful impact.
