At a Glance
- Tasks: Support maintenance programmes and coordinate minor building projects across diverse properties.
- Company: Established property and facilities management organisation in Central London.
- Benefits: Competitive salary, flexible hours, and opportunities for career development.
- Other info: Great opportunity for growth in a varied and technically focused role.
- Why this job: Join a dynamic team and make a real impact in building maintenance and compliance.
- Qualifications: Experience in commercial property or facilities management and strong organisational skills.
Location: Central London (Mobile Role)
Salary: Circa £45,000 per annum (depending on experience)
Contract: Permanent, Full-Time
Hours: 09:00–17:30 (flexibility required to support project delivery)
About the Opportunity
Our client, a well-established property and facilities management organisation, is seeking a Technical Support Assistant to join their Engineering and Building Fabric team. This is an excellent opportunity for someone with experience in commercial property, facilities management, or building maintenance who is looking to develop their career within a varied and technically focused role. The successful candidate will support the delivery of maintenance programmes, compliance activities, inspections, contractor management, and minor works projects across a diverse property portfolio.
Key Responsibilities
- Maintenance & Operational Support
- Coordinate planned preventative maintenance (PPM) and reactive maintenance activities.
- Support the management of contractors and service providers delivering maintenance and minor works.
- Review permits to work and associated RAMS documentation.
- Monitor contractor performance, work quality, and completion of tasks.
- Assist in maintaining compliance with site procedures and safe systems of work.
- Building Inspections & Compliance
- Carry out regular property inspections and audits.
- Produce detailed inspection reports identifying maintenance and compliance issues.
- Record findings on relevant management systems.
- Liaise with contractors, suppliers, and internal stakeholders to coordinate remedial works.
- Support health and safety compliance across maintenance and fabric-related activities.
- Project & Minor Works Coordination
- Assist with the delivery of minor building fabric projects, including:
- Decorations
- Door replacements
- Minor glazing works
- Stone maintenance
- Estate presentation improvements
- General repair works
- Track project progress and support project administration.
- Help ensure projects are completed on time and within budget.
- Reporting & Administration
- Produce maintenance and project reports.
- Maintain accurate records and documentation.
- Track outstanding actions and remedial works.
- Support communication relating to operational and building-related matters.
Skills & Experience
We are keen to speak with candidates who have:
- Experience within commercial property, facilities management, or building maintenance environments.
- Knowledge of contractor management and maintenance operations.
- Understanding of health & safety procedures and permit-to-work systems.
- Strong organisational and communication skills.
- Experience producing inspection reports and maintaining accurate records.
- Proficiency in Microsoft Office and property management software.
Desirable
- IOSH qualification.
- Experience working within commercial office or mixed-use property environments.
- Understanding of building fabric maintenance and repair activities.
Technical Support Assistant employer: PRS
Join a leading property and facilities management organisation in Central London, where you will thrive in a dynamic work culture that values employee development and collaboration. With competitive salary packages and opportunities for career advancement, this role as a Technical Support Assistant offers a chance to engage in meaningful projects while ensuring compliance and quality across a diverse property portfolio. Enjoy the flexibility of a mobile role that allows you to make a tangible impact in the heart of the city.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Assistant
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property and facilities management sector. Let them know you're on the lookout for a Technical Support Assistant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on short-term projects related to building maintenance or facilities management. This not only boosts your CV but also shows potential employers your commitment to the field.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of health and safety procedures and contractor management. Be ready to discuss how you've handled similar situations in the past. Confidence is key, so practice makes perfect!
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our team at StudySmarter!
We think you need these skills to ace Technical Support Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Support Assistant role. Highlight your experience in commercial property and facilities management, and don’t forget to mention any relevant skills like contractor management and health & safety knowledge.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the key responsibilities, like coordinating maintenance activities or producing inspection reports.
Show Off Your Organisational Skills:Since this role involves a lot of coordination and administration, make sure to showcase your organisational skills in your application. Talk about how you’ve managed multiple tasks or projects in the past and how you keep everything on track.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to upload your tailored CV and cover letter directly. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at PRS
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial property and facilities management. Familiarise yourself with key terms like planned preventative maintenance (PPM) and contractor management. This will show that you're not just interested in the role, but that you understand the industry.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your skills in building maintenance and compliance activities. Think about times you've coordinated projects or managed contractors, and be ready to discuss these experiences in detail.
✨Be Ready for Technical Questions
Expect questions related to health and safety procedures and permit-to-work systems. Brush up on relevant regulations and be prepared to explain how you've applied them in previous roles. This will demonstrate your practical knowledge and commitment to safety.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s maintenance programmes or their approach to contractor management. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
