Senior Technical Manager and Technical Managers

A leading global provider of integrated facilities and corporate real estate management, and Data Centre operations maintenance is recruiting several key positions right now: Senior Technical Manager and Technical Manager to join their Critical Engineering and Data Centre Operations Division.

The successful candidate will be able to demonstrate technical leadership through a risk-focused approach. The positions of the Senior Data Centre Technical Manager and Technical Manager are key to the technical operations of the portfolio of campus and its infrastructure.

Working closely with all the technical team, the Technical Director, Senior Technical Manager and Technical Manager role will act as an extension of the senior technical team, being a focal point for any queries and ensuring outstanding technical delivery to our client.

You will be the technical reference point for the completion of the necessary permits to ensure compliance with method statements, risk assessments, Supplier Health, and Safety procedures. You will ensure that the conduct of any personnel under your control is safe, professional, and conscientious. In the event of breaches, incidents, or accidents, the technical manager will need to conduct investigations and complete reports into these. The technical manager will also be required to attend site meetings with the client.

Both the Senior Technical Manager and the Technical Manager will be key players in ensuring training requirements within the Data Centre are met and engineers are either trained or in training to ensure the highest engineering standards. Ideally, both candidates will be electrically biased with an all-round understanding of Mechanical/Air conditioning and all systems within a critical environment.

The Technical Manager, with support from the Senior Technical Manager, will be responsible for ensuring all technical paperwork is created and approved to a high standard. This includes but is not limited to: Safety Programs, Risk Assessments, and Switching Schedules. Also, the Technical Manager will be expected to become a Senior Authorised Person for HV/LV and confined spaces — meaning training and appointing our team of authorised persons as well as conducting annual reviews.

Key Responsibilities:

• Able to manage own time and allocate works to other team members.
• Able to manage costs related to the delivery of maintenance activities (specialist and self-perform).
• Ensuring all client services, computer rooms, data networks, manufacturing, and revenue-earning services meet client requirements or appropriate SLAs.
• Provide technical management reports as required.
• Provide Technical Support and Leadership to the building Engineers.
• Form part of the escalation chain for any unforeseen incidents and site issues, in and out of hours — providing technical support and leadership.
• Support critical environment-related technical audits.
• Responsibility for ensuring all critical related engineering maintenance documentation/records is kept in clearly identified and retrievable systems.
• Advise the Facilities Management Team of changes in critical environment requirements.
• Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Supervisor.
• Ensure maintenance is conducted in line with Facilities Engineering Contractor H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews.
• Escalate urgent issues identified through to the Senior Technical Manager.
• Responsible for auditing the site library of technical paperwork such as Switching Schedules and SOPs, EOPs, MOPs.
• Responsible for ensuring site training requirements and curating the site-specific training program under the guidance of the Campus Technical Manager.
• Responsible for technical sign-off for new recruits and guidance of engineers’ technical development.
• Ensure Facilities Engineering Contractor platforms used and maintained such as Quantum to ensure risk radar is kept up to date.
• Lead cultural change daily, through being an effective role model for safe working practices, compliance, quality standards and best practice methods.
• Positive contribution to the “team” effort, with a “can do” attitude and raising of standards.
• Develop the engineering team through coaching and mentoring on critical maintenance and operations as defined within Critical Engineering methodologies.
• Actively manage and where required, supervise engineering risks through applying methodologies.
• Oversee the site engineering team in the proficient use and application of Critical Engineering Process.
• Undertake other tasks, as required by the Senior Technical Manager, in accordance with experience and competencies.
• Develop skills to become a Senior Authorised Person for the campus, being actively engaged in the training and appointment of HV, LV and Confined Space APs.
• Provide technical advice to the site management teams and the client where required.
• Assist in setting up field mock drills to ensure engineers are well-versed in incident management.
• Assist with approval from the Senior Technical Manager in the creation and curation of site-specific processes.

We are looking for technically minded and knowledgeable candidates who have come from a mission-critical engineering environment (e.g., X Forces, Production, Pharmaceutical, Manufacturing, Nuclear, Power Generation, etc.).