At a Glance
- Tasks: Lead operations for a fast-paced HVAC emergency hire business across the UK.
- Company: Dynamic HVAC company focused on rapid response and exceptional service.
- Benefits: Competitive salary, car allowance, pension, and healthcare.
- Other info: Join a team that values innovation and continuous improvement.
- Why this job: Make a real impact in a high-pressure environment while championing safety and service excellence.
- Qualifications: Strong leadership skills and experience in operations management.
The predicted salary is between 50000 - 55000 € per year.
We are seeking a highly capable, decisive, and proactive Operations Manager to join our client, a fast-paced, UK-wide HVAC emergency hire business. This pivotal role ensures the seamless, efficient, and responsive delivery of services, particularly during high-pressure, time-critical situations requiring rapid mobilisation, resource coordination, and clear communication with clients and teams.
Key responsibilities include:
- Act as the trusted deputy to the Head of Operations, providing leadership across multiple UK regions.
- Oversee asset management, scheduling, and deployment of engineers, ensuring optimal utilisation and service delivery.
- Drive inventory control, PDI, and equipment readiness, guaranteeing reliability for emergency hire projects.
- Manage end-to-end operational functions including production, planning, engineering, warehousing, dispatch, and procurement.
- Implement continuous process improvements and SOP updates to strengthen operational performance.
- Drive measurable improvements in cost control, customer satisfaction, first-time fix rates, and behavioural compliance.
- Use audit observations and performance data to actively challenge, coach, and, where necessary, correct behaviours.
- Serve as a key escalation point, resolving urgent operational challenges efficiently and decisively.
- Participate in the on-call rota, providing rapid guidance and resource coordination during critical incidents.
- Ensure high-priority projects meet SLAs, safety standards, and client expectations every time.
Highly organised, solutions-focused, and performance-driven, with the ability to manage multiple priorities simultaneously. Ambitious leaders who are ready to make a real impact, champion safety, deliver exceptional service, and elevate operational performance.
On offer is a permanent position, paying a basic salary of between £50,000 - £55,000 per annum plus car allowance, pension and healthcare.
Head of Building Operations in Redditch employer: PRS
Join a dynamic and fast-paced HVAC emergency hire business in Redditch, where your leadership as the Operations Manager will be pivotal in driving operational excellence. With a strong focus on employee growth, we offer continuous training opportunities and a supportive work culture that values innovation and teamwork. Enjoy competitive benefits including a generous salary, car allowance, pension, and healthcare, all while making a meaningful impact in a critical industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Building Operations in Redditch
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. We want you to be able to discuss how your skills align with their needs, especially in high-pressure situations. Show them you’re the solution they’ve been looking for!
✨Tip Number 3
Practice your responses to common interview questions. We suggest doing mock interviews with friends or family. The more comfortable you are, the better you’ll perform when it counts!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Head of Building Operations in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in operations management, especially in high-pressure situations. We want to see how you’ve led teams and improved processes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Building Operations role. Share specific examples of your achievements and how they align with our needs.
Showcase Your Leadership Skills:We’re looking for ambitious leaders! In your application, emphasise your ability to manage multiple priorities and drive improvements. Tell us about times you've successfully led teams or projects to success.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PRS
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in HVAC. Familiarise yourself with key terms like asset management, inventory control, and service delivery. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Leadership Skills
As a potential deputy to the Head of Operations, it's crucial to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams, resolved conflicts, or improved processes in high-pressure situations. This will show that you're ready to take on the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in urgent operational challenges. Think of past experiences where you had to make quick decisions or coordinate resources effectively. Practising these scenarios will help you articulate your thought process during the interview.
✨Emphasise Continuous Improvement
The job description highlights the importance of process improvements. Be ready to discuss specific initiatives you've implemented in previous roles that led to measurable improvements in performance or customer satisfaction. This will demonstrate your proactive approach and commitment to excellence.
