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For Companies At a Glance
- Tasks: Provide front-of-house service, handle calls, and manage email enquiries.
- Company: Join a busy team in Cardiff, delivering excellent customer service.
- Benefits: Gain valuable experience in a professional environment for two weeks.
- Why this job: Perfect for those seeking a fast-paced role with strong interpersonal interactions.
- Qualifications: Strong communication skills and basic IT knowledge required; DBS essential.
- Other info: Short-term cover opportunity ideal for students or those seeking flexible work.
We are currently seeking a reliable and professional Helpdesk/Receptionist to provide 2 weeks cover at a busy front desk in Cardiff. This is an ideal opportunity for someone with strong interpersonal skills and a proactive approach to work in a fast-paced, customer-focused environment.
Key Responsibilities:
- Deliver a friendly and professional front-of-house service
- Handle and direct incoming telephone calls efficiently
- Monitor and respond to email enquiries
- Liaise with staff, members of the public, and contractors to support with general queries
- Carry out general administrative duties including filing and documentation
Requirements:
- Excellent communication and organisational skills
- Competency with basic IT systems (e.g., email, Microsoft Office)
- Ability to multitask and remain calm under pressure
- A valid Standard DBS is essential for this role
- Previous experience in a receptionist or helpdesk role is an advantage
If you’re looking for a short-term opportunity to work in a supportive and professional setting, we’d love to hear from you.
Receptionist - Cardiff employer: PRS
Contact Detail:
PRS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Cardiff
✨Tip Number 1
Familiarise yourself with the specific software and tools commonly used in reception roles, such as Microsoft Office and email systems. Being able to demonstrate your proficiency in these areas during an interview can set you apart from other candidates.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. This will help you articulate your thoughts clearly and confidently, which is crucial for a front-of-house position where you'll be interacting with various people.
✨Tip Number 3
Research common questions asked in receptionist interviews and prepare your responses. This will not only boost your confidence but also show that you're proactive and serious about the role.
✨Tip Number 4
Network with professionals in the industry or join local groups related to customer service. Building connections can provide you with valuable insights and potentially lead to job referrals.
We think you need these skills to ace Receptionist - Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in receptionist or helpdesk roles. Emphasise your communication skills and any experience you have with IT systems like Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and proactive approach. Mention your ability to handle pressure and multitask, as these are key for the role.
Highlight Your DBS Status: Since a valid Standard DBS is essential for this position, make sure to mention your DBS status clearly in your application. If you have it, state it upfront to catch their attention.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at PRS
✨Showcase Your Interpersonal Skills
As a receptionist, strong interpersonal skills are crucial. Be prepared to demonstrate your ability to communicate effectively and engage with people during the interview. Share examples of how you've successfully handled customer interactions in the past.
✨Familiarise Yourself with the Role
Make sure you understand the key responsibilities of the helpdesk/receptionist position. Review the job description thoroughly and think about how your previous experiences align with these duties. This will help you answer questions confidently.
✨Prepare for Common Questions
Anticipate common interview questions related to multitasking, handling pressure, and managing phone calls. Practise your responses so you can articulate your thoughts clearly and show that you're capable of thriving in a fast-paced environment.
✨Demonstrate IT Competency
Since basic IT skills are essential for this role, be ready to discuss your experience with tools like Microsoft Office and email systems. You might even want to mention any specific software you've used in previous roles to highlight your technical abilities.
