At a Glance
- Tasks: Lead a dynamic cleaning team and ensure top-notch service delivery.
- Company: Join a reputable company managing high-profile corporate contracts.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Other info: Flexible working hours with opportunities for professional growth.
- Why this job: Make a real impact by maintaining high standards in a vibrant setting.
- Qualifications: Experience in cleaning management and strong leadership skills required.
The predicted salary is between 32000 - 32000 £ per year.
The role operates across the following rotating shifts:
- Two late shifts: 2:00pm–10:00pm
- Two mid shifts: 12:00pm–8:00pm
- One early shift: 10:00am–6:00pm
- 30-minute unpaid break each day
There is no regular weekend or bank holiday working, although occasional emergency cover may be required following a specific client request.
We are recruiting an experienced Cleaning Service Manager to oversee cleaning operations across a high-profile corporate contract. The successful candidate will manage the day-to-day cleaning service, lead and support the on-site team, maintain strong client relationships and ensure all contractual standards, KPIs and service levels are consistently achieved.
What We Are Looking For
We are seeking a confident and hands-on manager who can lead from the front, communicate effectively with both colleagues and clients and take full ownership of the cleaning operation. The successful candidate must be organised, professional, cost-conscious and committed to delivering an excellent service.
Main Responsibilities
- Manage the daily delivery of cleaning services across the contract.
- Lead, motivate and develop the on-site cleaning team.
- Plan staff rotas and arrange cover for holidays, sickness and absences.
- Ensure all contracted cleaning hours are delivered within the agreed labour budget.
- Maintain accurate payroll, holiday, absence and clocking records through client portal.
- Build and maintain a positive working relationship with the client.
- Attend regular client meetings and provide clear service updates.
- Monitor cleaning standards through regular inspections and joint client audits.
- Produce and manage action plans following any audit failures.
- Ensure all KPIs, SLAs and contractual specifications are achieved.
- Complete inductions, toolbox talks and ongoing colleague training.
- Manage staff performance, attendance, investigations and disciplinary matters with HR support.
- Ensure compliance with health and safety, COSHH and company procedures.
- Report accidents, hazards and near misses correctly.
- Order cleaning materials, consumables, uniforms and PPE within budget.
- Ensure cleaning equipment and machinery are maintained and any defects are reported.
- Identify opportunities to improve the service and cleaning standards.
Skills and Experience
- Previous experience managing a cleaning or soft facilities management service.
- Proven experience leading and managing a team.
- Strong knowledge of health and safety and COSHH requirements.
- Experience working within a busy, high-pressure service environment.
- Excellent communication and client relationship skills.
- Strong planning, organisational and problem-solving abilities.
- Confidence managing rotas, absence, performance and operational budgets.
- Ability to maintain high cleaning standards and drive continuous improvement.
- Comfortable using workforce management or time and attendance systems.
Cleaning Service Manager - Manchester employer: PRS
PRS is an exceptional employer that prioritises the growth and development of its employees, offering clear progression paths and comprehensive training opportunities within the dynamic environment of Greater London. With a strong focus on safety and quality, our collaborative work culture fosters innovation and teamwork, making it an ideal place for professionals passionate about mechanical building services to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Service Manager - Manchester
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like PRS.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like PRS.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like PRS, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Service Manager - Manchester
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show PRS that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with PRS specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. PRS will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at PRS
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at PRS a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at PRS.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at PRS, showcasing your work ethic and the quality of your previous roles in janitorial services.
