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For Companies At a Glance
- Tasks: Lead technical services for AOV and smoke control systems, driving innovation and safety.
- Company: Join a forward-thinking organisation redefining Facilities Management and life safety systems.
- Benefits: Competitive salary, car allowance, 25 days holiday, pension, and ongoing development.
- Why this job: Make a real impact in a pivotal role focused on growth and safety.
- Qualifications: Strong background in AOV, smoke control, or building services required.
- Other info: Dynamic environment with opportunities for career advancement and technical expertise.
The predicted salary is between 60000 - 60000 £ per year.
Salary: c.£60,000 + Company Car or £6,500 Allowance + Management Package + 25 Days Holiday + Pension
Hours: 37.5 hours per week
Location: Field-based / UK
We are working with a forward-thinking technical services organisation that is redefining how Facilities Management and life safety systems are delivered. With a strong focus on innovation, collaboration and engineering excellence, the business supports FM providers and asset owners through a modern, service-led approach—combining technical expertise with long-term value creation.
The Opportunity
We are seeking a technically strong and commercially aware Technical Service Manager (TSM) specialising in AOV and Smoke Control systems. This is a pivotal role within the organisation’s growth strategy—focused on identifying, developing and converting technical opportunities across both existing customer estates and new clients. You’ll play a key role in turning insights from maintenance, inspections and surveys into remedial works, upgrades and lifecycle projects—driving revenue while improving system performance, compliance and safety.
Key Responsibilities
- Technical Sales & Opportunity Development
- Identify opportunities across AOV systems, smoke control panels and motorised smoke dampers
- Convert engineer reports, surveys and inspections into commercially viable works
- Scope remedial works, upgrades and full lifecycle replacement projects
- Develop solutions aligned with fire strategy, cause & effect and compliance requirements
- Quoting & Commercial Management
- Prepare accurate and competitive technical quotations
- Price full system scope including actuators, dampers, panels, cabling and commissioning
- Ensure all proposals are technically robust and commercially viable
- Support larger or more complex technical bids and upgrade programmes
- Customer Engagement
- Build strong relationships with estates teams, FM providers and asset owners
- Provide expert advice on compliance, system performance and lifecycle planning
- Attend site meetings, technical reviews and client consultations
- Act as a technical escalation point for AOV and smoke control systems
- Cross-Selling & Account Growth
- Identify additional opportunities across life safety systems
- Work closely with Business Development Managers on new client opportunities
- Support Account Managers in expanding service delivery across estates
- Operational & Technical Collaboration
- Work with operational teams to ensure solutions are practical and deliverable
- Provide clear scopes, technical documentation and pricing breakdowns
- Support smooth handover from sales through to delivery
- Technical Delivery Support
- Provide oversight on installations and commissioning
- Support complex fault finding across control systems, panels and devices
- Validate system performance including cause & effect and sequencing
What We’re Looking For
Experience
- Strong background in AOV, smoke control or building services
- Experience scoping, quoting or delivering remedial works and system upgrades
- Previous experience within FM or technical services environments
Technical Expertise
- In-depth knowledge of AOV systems (natural and mechanical)
- Strong understanding of motorised smoke dampers and control systems
- Ability to interpret fire strategy documents and cause & effect matrices
- Familiarity with smoke control systems (e.g. Colt, SE Controls, Actionair, Advance Air)
Skills & Attributes
- Commercially aware with strong pricing and proposal experience
- Ability to translate technical issues into practical client solutions
- Strong communication and stakeholder engagement skills
- Proactive, self-motivated and solutions-focused
What Success Looks Like
- Growth in remedial works and project revenue (AOV & smoke control)
- Strong quotation conversion rates
- Identification and delivery of cross-selling opportunities
- Accurate pipeline management and forecasting
- High levels of customer satisfaction and engagement
What’s on Offer
- Competitive salary with car allowance or company vehicle
- Full management package
- Ongoing technical and commercial development
- Opportunity to work on complex, high-value life safety systems
- A key role within a business driving change in the FM and technical services sector
Technical Services Manager - AOV & Smoke Control in London employer: PRS
Contact Detail:
PRS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager - AOV & Smoke Control in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your technical knowledge in AOV and smoke control systems. Share specific examples of how you've tackled challenges in the past—this will set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to technical services and project management. Think about how you can demonstrate your commercial awareness and problem-solving skills. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who can contribute to our innovative approach in technical services. Keep an eye on our listings and make sure your application stands out by tailoring it to the role.
We think you need these skills to ace Technical Services Manager - AOV & Smoke Control in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Services Manager. Highlight your experience with AOV and smoke control systems, and don’t forget to mention any relevant projects or achievements that showcase your technical expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention how your skills align with the company’s focus on innovation and collaboration, and show your enthusiasm for contributing to their growth strategy.
Showcase Your Technical Knowledge: In your application, be sure to demonstrate your understanding of AOV systems and smoke control. Use specific examples from your past work to illustrate your ability to scope and deliver remedial works and system upgrades effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PRS
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of AOV systems, smoke control panels, and motorised smoke dampers. Be ready to discuss specific projects you've worked on and how you've tackled technical challenges in the past.
✨Showcase Your Commercial Awareness
Prepare to talk about how you've identified and converted technical opportunities into commercially viable works. Think of examples where your pricing strategies or proposals led to successful outcomes.
✨Build Rapport with Interviewers
Since this role involves a lot of customer engagement, practice building relationships during the interview. Show your communication skills by asking insightful questions and demonstrating your ability to connect with stakeholders.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've approached complex fault finding or system performance validation in previous roles. Use specific examples to illustrate your proactive and solutions-focused mindset.