At a Glance
- Tasks: Support critical data centre operations and ensure maximum uptime and safety.
- Company: Join a leading data centre provider with a focus on innovation and excellence.
- Benefits: Pathway to permanent employment, competitive salary, and professional development opportunities.
- Other info: Dynamic team environment with opportunities for career advancement.
- Why this job: Be part of a mission-critical environment and make a real impact on customer service.
- Qualifications: Technical skills in data centre operations and a commitment to safety and compliance.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a motivated and technically capable Shift Technician to join the operations team. The successful candidate will be responsible for supporting the day-to-day operation of critical data centre infrastructure, ensuring maximum uptime, safety, and customer service standards are maintained within a mission-critical environment. The role offers a clear pathway to permanent employment for high-performing individuals.
Key Responsibilities
- Perform remote hands services for customers, including equipment installation, decommissioning, cabling, patching, and basic troubleshooting.
- Support customer implementations and infrastructure changes.
- Carry out cross-connect and disconnect activities for fibre and copper cabling.
- Monitor environmental conditions and critical infrastructure systems.
- Maintain accurate asset management and documentation records.
- Ensure racks, suites, and technical areas are maintained to high operational standards.
Facilities & Critical Infrastructure
- Conduct routine inspections of electrical, mechanical, and building systems.
- Assist with preventative and corrective maintenance activities.
- Respond to alarms, incidents, and faults within agreed SLAs.
- Escalate critical issues and support root cause investigations.
- Monitor contractor activities and ensure compliance with site procedures and safety requirements.
- Support UPS, generators, cooling systems, power distribution, and associated critical infrastructure under supervision where required.
Health, Safety & Compliance
- Adhere to all Digital Realty health, safety, and security procedures.
- Follow RAMS, MOPs, SOPs, and EOPs.
- Participate in permit-to-work processes.
- Maintain audit-ready documentation and reporting standards.
- Ensure all work is completed in accordance with site compliance requirements.
Senior Engineer (Permanent, Contract) in London employer: PRS
At Digital Realty, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through clear pathways to permanent roles for high performers, alongside comprehensive training and development opportunities. Located in a state-of-the-art facility, our team enjoys a culture of safety, support, and excellence, ensuring that every member can thrive while contributing to the critical infrastructure that powers our customers' success.
