At a Glance
- Tasks: Lead and manage events, ensuring exceptional guest experiences in a fast-paced environment.
- Company: Prestigious Grade II* listed events venue in Central London.
- Benefits: Competitive salary, overtime pay, and the chance to work in a vibrant team.
- Other info: Flexible shifts with mainly Monday to Friday work and opportunities for career growth.
- Why this job: Join a dynamic team and make every event unforgettable for guests.
- Qualifications: Experience in conference and banqueting management with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Floor Manager / Supervisor to join the Conference & Banqueting team at an award-winning Grade II* listed events venue in the heart of Central London.
This is a highly operational, floor-based role suited to someone with strong conference and banqueting experience who thrives in a fast-paced events environment. We are looking for a confident leader who can oversee the smooth delivery of events, manage teams effectively and act as the main point of contact for clients on the day.
About the Venue:
- 24 meeting rooms ranging from 6 to 90 guests
- Private dining for up to 40 covers
- Conferences, buffets and drinks receptions for up to 300 guests
- Hospitality, conference & banqueting team of 25–30 staff
Key Responsibilities:
- Lead and manage conference and banqueting operations on the day of events
- Act as the main client contact during events
- Coordinate with kitchen, events and operations teams to ensure seamless service delivery
- Supervise and motivate large teams of 10+ staff members
- Deliver exceptional guest experience across conferences, receptions and banquet dinners
- Ensure all events are executed to the highest standards
What We’re Looking For:
- Previous experience as a Floor Manager or Supervisor within Conference & Banqueting
- Strong operational background – this is NOT an event planning role
- Experience managing conferences/events with buffets and drinks receptions for 300 guests
- Experience running banquet dinners and supervising larger teams
- Excellent communication and leadership skills
- Professional, organised and hands-on approach
Shift Patterns:
- Opening Shift: 7am – 5pm
- Closing Shift: 11am – 8pm
- Event/Evening Shift: 3pm – Midnight/1am
Additional Information:
- Mainly Monday to Friday
- Saturdays required
- Sundays are very rare
- Overtime paid after 45 hours at flat rate
If you are passionate about hospitality, experienced in high-volume events and ready to join a prestigious London venue, we would love to hear from you.
Floor Manager - Restaurant in London employer: PRS
Join our award-winning Grade II* listed events venue in the heart of Central London, where we pride ourselves on fostering a dynamic and supportive work culture. As a Floor Manager, you will benefit from competitive pay, opportunities for professional growth, and the chance to lead a talented team in delivering exceptional guest experiences at high-profile events. With a focus on teamwork and excellence, this role offers a unique opportunity to thrive in a fast-paced environment while enjoying the vibrant atmosphere of one of London's premier hospitality locations.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - Restaurant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join hospitality groups on social media, and don’t be shy to reach out to former colleagues or mentors. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your leadership and operational expertise during interviews. Share specific examples of how you've successfully managed large teams and delivered exceptional guest experiences in past roles.
✨Tip Number 3
Be prepared for practical assessments! For a role like Floor Manager, you might be asked to showcase your ability to handle real-life scenarios. Brush up on your problem-solving skills and think about how you'd coordinate with kitchen and events teams under pressure.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team. Don’t miss out on the chance to land that Floor Manager position!
We think you need these skills to ace Floor Manager - Restaurant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in conference and banqueting. We want to see how you've led teams and managed events, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Floor Manager role and share specific examples of your past successes in similar environments.
Show Off Your Leadership Skills:In your application, emphasise your leadership style and how you motivate teams. We’re looking for someone who can confidently manage large groups and ensure everything runs smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PRS
✨Know the Venue Inside Out
Before your interview, do some research on the venue. Familiarise yourself with its history, layout, and the types of events they host. This will not only show your genuine interest but also help you discuss how your experience aligns with their operations.
✨Showcase Your Leadership Skills
Be prepared to share specific examples of how you've successfully managed teams in high-pressure situations. Highlight your ability to motivate staff and ensure smooth service delivery during busy events, as this is crucial for the role.
✨Communicate Clearly and Confidently
As a Floor Manager, you'll be the main point of contact for clients. Practice articulating your thoughts clearly and confidently. Use role-play scenarios to simulate client interactions and demonstrate your excellent communication skills.
✨Prepare for Operational Scenarios
Expect questions about how you would handle various operational challenges during events. Think through potential scenarios, such as managing unexpected changes or dealing with difficult clients, and prepare your responses to showcase your problem-solving abilities.
