At a Glance
- Tasks: Support a busy facilities management team in a fast-paced environment.
- Company: Join a well-established and growing facilities management team.
- Benefits: Competitive salary, full-time position, and career development opportunities.
- Other info: Dynamic role with exposure to multiple stakeholders and operational functions.
- Why this job: Make a real impact while developing your skills in facilities management.
- Qualifications: Experience in contract support or facilities coordination is preferred.
The predicted salary is between 35000 - 35000 £ per year.
We are seeking a highly organised and proactive Contract Support professional to join a busy facilities management team supporting a large and complex multi-site environment. This is an excellent opportunity for someone who enjoys working in a fast-paced setting, building strong relationships with stakeholders, and playing a key role in ensuring the smooth delivery of maintenance and operational services. You'll be at the heart of the contract, supporting engineers, contractors, and management teams while helping to drive service excellence and compliance.
Key Responsibilities
- Provide day-to-day administrative and operational support to a busy facilities management contract.
- Manage reactive and planned maintenance requests through CAFM/CMMS systems, ensuring work orders are raised, tracked, and completed within agreed service levels.
- Coordinate engineers, subcontractors, and site teams to ensure maintenance activities are delivered efficiently and on schedule.
- Process purchase orders, invoices, quotations, and supplier documentation accurately and in a timely manner.
- Maintain contract records, compliance documentation, and asset information to ensure audit readiness.
- Produce regular reports on contract performance, KPIs, work order status, and service delivery metrics.
- Support statutory compliance activities, including planned preventative maintenance (PPM) scheduling, audits, and inspections.
- Act as a key point of contact for client enquiries, service requests, and contractor coordination.
- Assist with planning maintenance works to minimise disruption to site operations.
- Monitor contract performance and contribute to continuous improvement initiatives that enhance service delivery and operational efficiency.
- Ensure all documentation is maintained in line with company procedures, health and safety requirements, and contractual obligations.
About You
- Previous experience in a Contract Support, Facilities Coordinator, Helpdesk, or Facilities Administration role.
- Experience using CAFM/CMMS systems.
- Strong organisational and communication skills.
- Proficient in Microsoft Office, particularly Excel.
- Able to manage multiple priorities and work effectively in a fast-paced environment.
- A proactive and customer-focused approach with excellent attention to detail.
What's on Offer?
- Competitive salary of £35,000.
- Permanent, full-time position.
- Opportunity to join a well-established and growing facilities management team.
- Varied and rewarding role with exposure to multiple stakeholders and operational functions.
- Supportive environment with opportunities for career development and progression.
If you're looking for a role where you can make a real impact, develop your facilities management experience, and be part of a collaborative team, we'd love to hear from you.
Flexible Contract Support in London employer: PRS
Join our dynamic facilities management team in North London, where you'll thrive in a supportive and fast-paced environment that values your contributions. With a competitive salary of £35,000 and ample opportunities for career development, you'll play a crucial role in ensuring service excellence while building strong relationships with stakeholders. Embrace the chance to make a meaningful impact in a varied role that promotes continuous improvement and operational efficiency.
