Business Development Manager – Facilities Management
Location: Kent
Hours: Monday to Friday, 8:00am – 5:00pm
Job Type: Permanent
The Opportunity
Our client, a well-established and highly regarded provider within the Mechanical & Electrical (M&E) and Facilities Management sector, is seeking an experienced Business Development Manager to support its continued growth within the Facilities market.
This is a key role focused on identifying, developing, and securing new business opportunities across the hard facilities management sector. The successful candidate will play a pivotal role in driving revenue growth, expanding market presence, and developing long-term client relationships within healthcare and related sectors.
Key Responsibilities
Business Development & Sales Growth
- Identify, prospect, and secure new business opportunities within the hard facilities management sectors.
- Develop and implement targeted sales strategies to achieve revenue and growth objectives.
- Manage opportunities through the full sales cycle, from initial engagement through to contract award and signature.
- Build and maintain a strong pipeline of qualified prospects and opportunities.
Client Relationship Management
- Develop and maintain strong relationships with prospective and new clients.
- Understand client requirements and provide tailored solutions to meet operational and commercial needs.
- Ensure a high standard of customer engagement and satisfaction throughout the sales process.
Strategic Planning & Market Analysis
- Create and execute business development plans aligned with growth targets.
- Conduct market research to identify trends, competitor activity, procurement opportunities, and sector developments.
- Use market intelligence to support strategic decision-making and identify new revenue streams.
Tender & Bid Support
- Collaborate with bid and tender teams to support the development and submission of compelling proposals and tender responses.
- Contribute to presentations, client meetings, and commercial negotiations.
Internal Collaboration
- Work closely with operational, technical, marketing, and bid teams to ensure a coordinated approach to business development activities.
- Support smooth client onboarding and transition processes following successful contract awards.
CRM & Reporting
- Maintain accurate records and pipeline activity within the CRM system.
- Produce regular reports on sales activity, lead generation, forecasting, and business development performance.
- Monitor and report against KPIs and growth targets.
Skills & Experience
Essential
- Minimum 5 years’ business development or sales experience within the UK hard facilities management sector.
- Proven track record of securing new business and managing opportunities through to contract award.
- Strong understanding of hard FM services, including HVAC, electrical, and mechanical systems.
- Experience pricing and estimating projects typically valued between £100,000 and £200,000.
- Demonstrable success in identifying, negotiating, and closing business opportunities.
- Experience using CRM platforms to manage sales pipelines and reporting.
- Knowledge of public and private sector tendering and procurement processes.
- Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
Package
- Competitive basic salary dependent on experience.
- Performance-related bonus structure.
- Opportunities for career progression and professional development.
- Supportive and collaborative working environment.
- Long-term opportunity with a growing and respected organisation.
