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- Tasks: Lead the Smoke Control Department, managing projects and client relationships while ensuring compliance.
- Company: Join a dynamic team focused on fire safety and smoke control solutions.
- Benefits: Enjoy a competitive salary, KPI bonuses, and flexible hybrid working arrangements.
- Why this job: Perfect for aspiring managers wanting to make an impact in fire safety and grow their career.
- Qualifications: Experience in AOV and smoke ventilation is essential; strong communication skills are a plus.
- Other info: Initial training in the office, then hybrid work with site visits and occasional office meetings.
The predicted salary is between 40000 - 60000 £ per year.
The Technical Service Manager for the Smoke Control Department is a pivotal role focused on driving the growth and success of the division. This includes providing technical expertise, supporting new enquiries and customers, and identifying opportunities to expand the business through cross-selling and strategic engagement with existing and prospective clients. The role also encompasses the delivery of high-quality service through meticulous project management, quoting, and ensuring compliance with safety standards; AOV understanding is a must have.
Fantastic opportunity for a Fire/Smoke Engineer / Supervisor / Sales Engineer seeking the opportunity to work towards a Management role, our client is seeking a Manager in their Smoke control department, requiring extensive working knowledge of AOV and Smoke Ventilation/Dampers.
Key Responsibilities- Business Development
- Act as the primary technical support for new enquiries and potential customers.
- Proactively identify and engage with clients not currently using smoke control services, presenting tailored solutions to meet their needs.
- Build and maintain strong relationships with existing clients to encourage cross-selling opportunities.
- Conduct market research to identify growth opportunities within the smoke control sector.
- Enquiry Handling and Quoting
- Manage incoming enquiries related to smoke control systems.
- Conduct site surveys to assess project requirements and develop accurate and competitive quotations.
- Prepare detailed proposals for remedial works identified during planned maintenance activities.
- Project Management and Delivery
- Ensure that all projects are delivered to the highest standards, meeting client expectations and company objectives.
- Coordinate with internal teams and subcontractors to ensure the timely execution of works.
- Monitor project progress and address any issues or delays promptly.
- Compliance and Documentation
- Ensure all Risk Assessments and Method Statements (RAMS) are uploaded and correctly assigned to relevant jobs.
- Maintain compliance with health and safety regulations and company policies.
- Oversee quality assurance processes to ensure all works meet regulatory and client standards.
- Client and Stakeholder Communication
- Serve as the main point of contact for smoke control enquiries and projects.
- Provide technical advice and support to clients throughout the project lifecycle.
- Deliver clear and concise communication to both internal and external stakeholders.
- Reporting and Analysis
- Track and report on division performance metrics, including revenue, enquiry conversion rates, and customer satisfaction.
- Provide insights and recommendations to senior management to inform strategic decisions.
- Growth in revenue for the smoke control division.
- Conversion rate of enquiries to secured projects.
- Number of cross-selling opportunities successfully converted.
- Compliance with RAMS and health and safety standards.
- Customer satisfaction and retention rates.
You will be in the office for onboarding and training for the first week before moving on to being onsite meeting the team and shadowing a colleague for a few weeks. Your working arrangements will be hybrid but predominantly home based, visiting sites/surveys and attending the office 2-3 times a month. This will be reviewed at probation reviews.
Fire/Smoke - Technical Supervisor / Manager employer: PRS
Contact Detail:
PRS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire/Smoke - Technical Supervisor / Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in smoke control systems. Being knowledgeable about AOV and smoke ventilation will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the fire safety and smoke control industry. Attend relevant conferences or workshops to meet key players and learn about potential job openings that may not be advertised widely.
✨Tip Number 3
Prepare to discuss your project management experience in detail. Highlight specific examples where you successfully managed projects, met deadlines, and ensured compliance with safety standards, as this is crucial for the role.
✨Tip Number 4
Demonstrate your ability to build and maintain client relationships. Be ready to share strategies you've used in the past to engage clients and how you’ve identified cross-selling opportunities, as this is a key aspect of the position.
We think you need these skills to ace Fire/Smoke - Technical Supervisor / Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fire/smoke engineering, project management, and business development. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical expertise in smoke control systems and your ability to manage projects effectively. Mention specific achievements that align with the responsibilities outlined in the job description.
Highlight Compliance Knowledge: Emphasise your understanding of health and safety regulations, RAMS, and quality assurance processes. This is crucial for the role, so provide examples of how you've ensured compliance in previous positions.
Showcase Communication Skills: Since the role involves client and stakeholder communication, include examples of how you've successfully managed relationships and provided technical support in past roles. Clear communication is key!
How to prepare for a job interview at PRS
✨Showcase Your Technical Expertise
Make sure to highlight your knowledge of AOV and smoke ventilation systems during the interview. Be prepared to discuss specific projects you've worked on and how your technical skills can benefit the company.
✨Demonstrate Business Development Skills
Since the role involves business development, come ready with examples of how you've successfully identified and engaged new clients in the past. Discuss any strategies you've used for cross-selling or expanding services.
✨Emphasise Project Management Experience
Prepare to talk about your project management experience, particularly in delivering high-quality service. Share examples of how you've coordinated teams and managed timelines to meet client expectations.
✨Communicate Clearly and Confidently
As the main point of contact for clients, strong communication skills are essential. Practice articulating your thoughts clearly and concisely, and be ready to answer questions about how you handle client interactions and stakeholder communication.
