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- Tasks: Lead a dynamic team in managing soft services and hospitality contracts.
- Company: Prestigious corporate environment in central London.
- Benefits: Competitive salary, career growth, and the chance to make an impact.
- Why this job: Join a high-profile role that blends leadership with client engagement.
- Qualifications: Experience in managing soft services or hospitality contracts is essential.
- Other info: Opportunity for continuous improvement and innovation in service delivery.
The predicted salary is between 55000 - 65000 £ per year.
An exciting opportunity has arisen for an experienced Contract Manager to lead a high-profile soft services and hospitality contract within a prestigious corporate environment in central London. The successful candidate will be responsible for the day-to-day management of service delivery, ensuring exceptional standards across hospitality, cleaning, front-of-house, and associated soft services. This role requires a confident leader who can balance operational excellence with strong client engagement.
Key Responsibilities- Overall management and performance of a multi-disciplinary soft services and hospitality team
- Ensuring service delivery meets contractual KPIs, SLAs, and client expectations
- Building and maintaining strong, professional relationships with the client on site
- Financial management of the contract, including budgeting, forecasting, and cost control
- Driving continuous improvement, innovation, and service enhancement
- Ensuring compliance with health & safety, statutory requirements, and company policies
- Proven experience managing soft services and/or hospitality contracts within a corporate or commercial environment
- Strong leadership and people-management skills, with the ability to inspire high-performing teams
- Commercially astute, with experience managing budgets and financial performance
- Excellent communication and stakeholder management skills
- A proactive, solutions-focused mindset with strong attention to detail
- IOSH or NEBOSH qualification desirable (or working towards)
Contract Manager - Soft Services/Hospitality Background employer: PRS
Contact Detail:
PRS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Soft Services/Hospitality Background
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and soft services sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to be able to showcase how your experience aligns with their values and needs. Tailor your responses to highlight your leadership skills and financial management expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We can’t stress enough how important it is to articulate your experience managing contracts and teams confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Contract Manager - Soft Services/Hospitality Background
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing soft services and hospitality contracts. We want to see how you've led teams and met KPIs, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and how you can drive service excellence. We love a proactive mindset, so share examples of how you've improved service delivery in the past.
Showcase Your Financial Acumen: Since financial management is key for this role, make sure to include any relevant budgeting or forecasting experience. We’re looking for someone who can keep costs under control while delivering top-notch service.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you include all the requested information. We can’t wait to see what you bring to the table!
How to prepare for a job interview at PRS
✨Know Your Contract Management Inside Out
Make sure you brush up on your knowledge of soft services and hospitality contracts. Be ready to discuss specific KPIs and SLAs you've managed in the past, as well as how you've ensured compliance with health and safety regulations. This will show that you’re not just familiar with the role but have hands-on experience.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed multi-disciplinary teams. Think about times when you inspired your team to achieve high performance or navigated challenges effectively. This is your chance to demonstrate that you can lead with confidence.
✨Engage with Financial Acumen
Since financial management is key for this role, be ready to discuss your experience with budgeting, forecasting, and cost control. Bring specific examples of how you’ve improved financial performance in previous roles. This will help you stand out as a commercially astute candidate.
✨Build Rapport with the Interviewers
Remember, strong client engagement is crucial. Practice your communication skills and think about how you can build rapport with the interviewers. Ask insightful questions about their expectations and challenges, showing that you’re proactive and genuinely interested in the role.
