Role Overview We are seeking a motivated and technically capable Shift Technician to join the operations team. The successful candidate will be responsible for supporting the day-to-day operation of critical data centre infrastructure, ensuring maximum uptime, safety, and customer service standards are maintained within a mission-critical environment. The role offers a clear pathway to permanent employment for high-performing individuals. Key Responsibilities Perform remote hands services for customers, including equipment installation, decommissioning, cabling, patching, and basic troubleshooting. Support customer implementations and infrastructure changes. Carry out cross-connect and disconnect activities for fibre and copper cabling. Monitor environmental conditions and critical infrastructure systems. Maintain accurate asset management and documentation records. Ensure racks, suites, and technical areas are maintained to high operational standards. Facilities & Critical Infrastructure Conduct routine inspections of electrical, mechanical, and building systems. Assist with preventative and corrective maintenance activities. Respond to alarms, incidents, and faults within agreed SLAs. Escalate critical issues and support root cause investigations. Monitor contractor activities and ensure compliance with site procedures and safety requirements. Support UPS, generators, cooling systems, power distribution, and associated critical infrastructure under supervision where required. Health, Safety & Compliance Adhere to all Digital Realty health, safety, and security procedures. Follow RAMS, MOPs, SOPs, and EOPs. Participate in permit-to-work processes. Maintain audit-ready documentation and reporting standards. Ensure all work is completed in accordance with site compliance requirements.
Locations
City of LondonLondon
