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For Companies At a Glance
- Tasks: Lead a dynamic team in managing soft services and hospitality contracts.
- Company: Prestigious corporate environment in central London.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Why this job: Make a real impact by ensuring exceptional service delivery and client satisfaction.
- Qualifications: Experience in managing soft services or hospitality contracts and strong leadership skills.
- Other info: Join a forward-thinking team focused on continuous improvement and innovation.
The predicted salary is between 55000 - 65000 £ per year.
An exciting opportunity has arisen for an experienced Contract Manager to lead a high-profile soft services and hospitality contract within a prestigious corporate environment in central London. The successful candidate will be responsible for the day-to-day management of service delivery, ensuring exceptional standards across hospitality, cleaning, front-of-house, and associated soft services. This role requires a confident leader who can balance operational excellence with strong client engagement.
Key Responsibilities
- Overall management and performance of a multi-disciplinary soft services and hospitality team
- Ensuring service delivery meets contractual KPIs, SLAs, and client expectations
- Building and maintaining strong, professional relationships with the client on site
- Financial management of the contract, including budgeting, forecasting, and cost control
- Driving continuous improvement, innovation, and service enhancement
- Ensuring compliance with health & safety, statutory requirements, and company policies
Candidate Profile
- Proven experience managing soft services and/or hospitality contracts within a corporate or commercial environment
- Strong leadership and people-management skills, with the ability to inspire high-performing teams
- Commercially astute, with experience managing budgets and financial performance
- Excellent communication and stakeholder management skills
- A proactive, solutions-focused mindset with strong attention to detail
- IOSH or NEBOSH qualification desirable (or working towards)
Contract Manager – Soft Services/Hospitality Background in Westminster employer: PRS Ltd
Contact Detail:
PRS Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager – Soft Services/Hospitality Background in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and soft services sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to shine, so practice common interview questions and think about how your experience aligns with their needs. Confidence is key!
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've managed teams and improved service delivery. We love hearing about your successes and how you’ve tackled challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you to join our team.
We think you need these skills to ace Contract Manager – Soft Services/Hospitality Background in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing soft services and hospitality contracts. We want to see how you've led teams and met KPIs, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership style and how you’ve built strong client relationships. We love a proactive mindset, so share examples of how you've driven improvements in your previous roles.
Showcase Your Financial Savvy: Since financial management is key for this role, make sure to mention your experience with budgeting and cost control. We’re looking for someone who can keep the numbers in check while delivering top-notch service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at PRS Ltd
✨Know Your Contract Management Inside Out
Make sure you brush up on your knowledge of soft services and hospitality contracts. Be ready to discuss specific examples from your past experience where you've successfully managed service delivery, met KPIs, and engaged with clients. This will show that you’re not just familiar with the role but have a proven track record.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've inspired high-performing teams in the past. Think of specific instances where you’ve motivated your team or resolved conflicts. This is crucial for demonstrating that you can manage a multi-disciplinary team effectively.
✨Financial Savvy is Key
Since financial management is a big part of this role, be ready to discuss your experience with budgeting, forecasting, and cost control. Bring examples of how you’ve improved financial performance in previous roles. This will highlight your commercial acumen and ability to drive results.
✨Engage with Health & Safety Standards
Familiarise yourself with health and safety regulations relevant to the hospitality sector. If you have an IOSH or NEBOSH qualification, mention it! Even if you’re working towards one, it shows your commitment to compliance and safety, which is essential in this role.
