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For Companies At a Glance
- Tasks: Lead a dynamic team in managing soft services and hospitality contracts.
- Company: Prestigious corporate environment in central London.
- Benefits: Competitive salary, career growth, and the chance to make an impact.
- Why this job: Shape exceptional service delivery and build strong client relationships.
- Qualifications: Experience in managing soft services or hospitality contracts required.
- Other info: Join a vibrant team focused on innovation and excellence.
The predicted salary is between 55000 - 65000 £ per year.
An exciting opportunity has arisen for an experienced Contract Manager to lead a high-profile soft services and hospitality contract within a prestigious corporate environment in central London. The successful candidate will be responsible for the day-to-day management of service delivery, ensuring exceptional standards across hospitality, cleaning, front-of-house, and associated soft services. This role requires a confident leader who can balance operational excellence with strong client engagement.
Key Responsibilities
- Overall management and performance of a multi-disciplinary soft services and hospitality team
- Ensuring service delivery meets contractual KPIs, SLAs, and client expectations
- Building and maintaining strong, professional relationships with the client on site
- Financial management of the contract, including budgeting, forecasting, and cost control
- Driving continuous improvement, innovation, and service enhancement
- Ensuring compliance with health & safety, statutory requirements, and company policies
Candidate Profile
- Proven experience managing soft services and/or hospitality contracts within a corporate or commercial environment
- Strong leadership and people-management skills, with the ability to inspire high-performing teams
- Commercially astute, with experience managing budgets and financial performance
- Excellent communication and stakeholder management skills
- A proactive, solutions-focused mindset with strong attention to detail
- IOSH or NEBOSH qualification desirable (or working towards)
Contract Manager – Soft Services/Hospitality Background in City of Westminster employer: PRS Ltd
Contact Detail:
PRS Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager – Soft Services/Hospitality Background in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and soft services sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in managing contracts. This will help you showcase your fit for the role and impress the interviewers.
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership style and how you've driven performance in previous roles. Use specific examples that highlight your ability to manage teams and exceed client expectations.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Contract Manager – Soft Services/Hospitality Background in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing soft services and hospitality contracts, and don’t forget to showcase your leadership skills. We want to see how you’ve inspired teams and delivered exceptional service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've met KPIs and SLAs in previous roles, and how you can bring that expertise to us at StudySmarter.
Showcase Your Financial Acumen: Since financial management is key for this position, make sure to highlight your experience with budgeting and cost control. We love candidates who can demonstrate their commercial awareness and how they’ve driven financial performance in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at PRS Ltd
✨Know Your Contract Management Inside Out
Make sure you brush up on your knowledge of soft services and hospitality contracts. Be ready to discuss specific examples from your past experience where you've successfully managed service delivery, met KPIs, and engaged with clients. This will show that you’re not just familiar with the role but have a proven track record.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've inspired high-performing teams in the past. Think of specific instances where you’ve motivated your team or resolved conflicts. This is crucial for demonstrating that you can manage a multi-disciplinary team effectively.
✨Financial Savvy is Key
Since financial management is a big part of this role, be ready to discuss your experience with budgeting, forecasting, and cost control. Bring examples of how you’ve improved financial performance in previous roles. This will highlight your commercial acumen and ability to drive results.
✨Engage with Health & Safety Standards
Familiarise yourself with health and safety regulations relevant to the hospitality sector. If you have an IOSH or NEBOSH qualification, mention it! Even if you’re working towards one, showing your commitment to compliance and safety will impress your interviewers.
