At a Glance
- Tasks: Lead and manage estates and technical services across multiple sites in East Kent.
- Company: Join a dynamic team supporting frontline public services in a collaborative environment.
- Benefits: Competitive salary, generous leave, pension scheme, and onsite childcare facilities.
- Why this job: Make a real impact on public services while developing your leadership skills.
- Qualifications: Significant experience in estates management and relevant qualifications required.
- Other info: Opportunity for career growth and participation in emergency planning.
The predicted salary is between 60000 - 67000 £ per year.
This role is responsible for leading and managing the Estates and Technical Services function across multiple operational sites within the East Kent area. The position supports frontline public services by ensuring that the estate, plant, and equipment operate safely, efficiently, and in full compliance with statutory, mandatory, and technical regulations. The Estates Department provides essential services including maintenance, cleaning, catering, procurement, logistics, and other facilities functions vital to the delivery of high-quality public services.
We are seeking an experienced Head of Estates to lead the Technical Solutions Department, ensuring the effective operation and maintenance of several key sites — based at the Kent and Canterbury and managing two ancillary locations in Folkestone and Dover. This role is critical to maintaining service delivery by managing estate assets, infrastructure, and technical systems safely, efficiently, and in compliance with all relevant standards and regulations. You will lead a multidisciplinary team of managerial, technical, and administrative staff of approximately 30+, ensuring high performance and continuous improvement. The remit includes maintenance, compliance, projects, lifecycle planning, and performance management through KPIs, SLAs, and other key metrics. As the technical lead, you will provide strategic advice, develop and implement solutions, manage budgets, oversee procurement, and maintain strong working relationships with internal and external stakeholders. You will also participate in the on-call rota, attending sites outside normal working hours as required.
Key Responsibilities
- Lead, manage, and develop a team delivering estate and technical services across multiple operational sites.
- Ensure full compliance with statutory, mandatory, and technical regulations, providing assurance to senior leadership and the Board.
- Oversee maintenance, repairs, project delivery, and lifecycle planning for all estate assets.
- Manage KPIs, SLAs, budgets, reporting, procurement, and helpdesk operations.
- Provide expert technical advice and develop solutions that support operational and organisational needs.
- Ensure Health & Safety compliance, effective use of CAFM and BMS systems, and adherence to all relevant regulatory and building standards.
- Drive continuous improvement, operational efficiency, and a culture of excellent customer service within the estates function.
- Participate in the on-call rota to support incidents, emergency planning, and contingency management.
About You
Essential Qualifications & Experience
- Significant experience in a mechanical and electrical estates management environment, preferably within a large or complex organisation, with at least five years in a management role.
- Degree or equivalent in a relevant discipline, supported by specialist knowledge through postgraduate or professional development.
- Membership of a recognised Building Services professional body (e.g. CIBSE, IHEEM, IWFM).
- Authorised Person status in one or more disciplines: electrical systems, medical gases, water systems, ventilation, boilers, or power generation.
- Strong knowledge of health technical standards, building regulations, and project management processes, including asbestos, water management, and COSHH compliance.
- Proven ability to manage budgets, staff performance, and complex technical projects.
- Excellent communication, numeracy, and IT skills (including CAFM, BMS, CAD, and reporting systems).
- Full UK driving licence.
Desirable Skills
- Strong problem-solving ability with sound mechanical and electrical aptitude.
- Ability to collaborate effectively with stakeholders, contractors, and staff in a complex, multi-site environment.
- Customer-focused, professional, and solution-oriented approach.
Benefits
- Salary Range £60,000 to £67,000
- Generous annual leave allowance with the opportunity to buy or sell leave.
- Pension scheme participation.
- Onsite childcare facilities (where available).
- Staff communication and wellbeing platforms.
- Discounted on-site catering.
- Eligibility for a public sector discount card and associated staff benefits.
Head of Estates and Technical Services in City of London employer: PRS Ltd
Contact Detail:
PRS Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Estates and Technical Services in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Head of Estates role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face in estates management. This will help us tailor your responses and show that you’re genuinely interested in making a difference.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your leadership skills and technical expertise, as these are key for the Head of Estates position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace Head of Estates and Technical Services in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Estates and Technical Services role. Highlight your relevant experience in estates management, compliance, and team leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in managing technical services and leading teams. We love a good story!
Showcase Your Qualifications: Don’t forget to mention your qualifications and memberships with professional bodies. This role requires significant experience and expertise, so let us know how your background aligns with our needs. We’re keen to see your credentials!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at PRS Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of mechanical and electrical estates management. Familiarise yourself with relevant health technical standards, building regulations, and project management processes. This will not only help you answer questions confidently but also show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Head of Estates, you'll be leading a multidisciplinary team. Prepare examples of how you've successfully managed teams in the past, focusing on performance management, continuous improvement, and fostering a culture of excellent customer service. Be ready to discuss specific KPIs and SLAs you've implemented.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you've had to manage budgets, handle emergencies, or ensure compliance with regulations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Since this role involves maintaining strong relationships with internal and external stakeholders, prepare to discuss how you've effectively collaborated with various parties in previous roles. Highlight your communication skills and any successful projects that required stakeholder engagement.