PRS for Music is seeking a Service Delivery Manager to join CIO Operations. You will oversee the delivery of IT services provided by external vendors, ensure SLAs are met, and maintain strong relationships with our service providers across the ITIL framework.
Reporting to the Head of IT Service Delivery, you will drive governance, manage escalations, and document supplier agreements, CCN and performance metrics. A hybrid working pattern in London aligns with our flexible, inclusive culture.
Remote-Ready IT Service Delivery & Vendor Manager employer: PRS for Music
At PRS for Music, we pride ourselves on being an exceptional employer that champions creativity and individuality within a dynamic work environment. Our commitment to employee growth is evident through our investment in professional development and a culture that celebrates diversity and inclusion. With a hybrid working model and generous benefits, including enhanced family leave and the flexibility to work from anywhere for part of the year, we empower our Sales Consultants to thrive while making a meaningful impact in the music industry.
