Member Support Advisor - Remote & Global Impact in London

Member Support Advisor - Remote & Global Impact in London

London Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
PRS for Music

At a Glance

  • Tasks: Support members with inquiries and deliver exceptional service across various channels.
  • Company: PRS for Music, a diverse and inclusive workplace focused on employee wellbeing.
  • Benefits: Remote work, professional growth opportunities, and a supportive team environment.
  • Other info: 12-month role with opportunities for career development.
  • Why this job: Join a global impact team and enhance your customer service skills.
  • Qualifications: Experience in customer service and proficiency in Microsoft Office.

The predicted salary is between 30000 - 40000 Β£ per year.

PRS for Music is hiring a Member Support Advisor for a 12-month role located mainly at our London Bridge Hub. You will handle inquiries and support members across various channels ensuring exceptional service delivery.

The ideal candidate will have:

  • Experience in a customer-focused environment
  • Proficiency in Microsoft Office
  • A commitment to resolving complex queries

We offer a diverse and inclusive workplace committed to employee wellbeing and professional growth.

Member Support Advisor - Remote & Global Impact in London employer: PRS for Music

At PRS for Music, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. As a Junior Service Delivery Manager, you will benefit from continuous professional development opportunities while working in a dynamic environment that values accountability and innovation. Our commitment to excellence in service delivery ensures that you will be part of a team dedicated to providing outstanding support to both internal and external stakeholders.

PRS for Music

Contact Details:

PRS for Music Recruitment Team

We think you need these skills to ace Member Support Advisor - Remote & Global Impact in London

Customer Service
Microsoft Office Proficiency
Problem Resolution
Communication Skills
Inquiries Handling
Service Delivery
Attention to Detail