At a Glance
- Tasks: Lead change initiatives and support Salesforce transformation for a dynamic music organisation.
- Company: PRS for Music, a world-leading organisation representing songwriters and composers.
- Benefits: Flexible working, 25 days holiday, family-friendly leave, and professional development opportunities.
- Other info: Join an inclusive team with a focus on innovation and personal growth.
- Why this job: Make a real impact in a creative environment while supporting colleagues through change.
- Qualifications: Experience in business change, project delivery, and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Music wouldn't exist without the work of songwriters, composers, and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world‑leading organisation.
Join PRS as a Business Change Manager and play a pivotal role in shaping the future of our organisation. In this 12-month FTC role, you will work on a Salesforce transformation initiative, partnering with business change managers and working alongside project teams and stakeholders to drive engagement, readiness, training, and adoption. This is an opportunity for someone who enjoys combining structured change practice with practical delivery, influencing across teams, and helping colleagues transition confidently to new ways of working.
We are looking for a dynamic and adaptable Business Change Manager with strong people skills and experience of technical/system implementation, to support ongoing adoption of the complex, multifaceted business transformational change. Our Transformation team is responsible for delivering our ambitious transformation portfolio. Our inclusive and customer‑focused team places PRS values at the heart of everything we do, fostering strong relationships and a high degree of trust with our stakeholders to ensure we deliver change effectively.
Our transformation portfolio includes a wide range of initiatives involving systems, processes, and people change, focusing on ensuring that colleagues have the right information, tools, knowledge, and support to work in new ways. This may involve identifying opportunities for improvement, developing new processes and procedures, implementing new technologies or systems, and providing training and support to ensure that all stakeholders are prepared to adapt to the changes. The ethos of our inclusive and customer‑focused team prioritises respect, collaboration, empathy, flexibility, and continuous improvement to deliver high‑quality change.
Responsibilities
- Change Planning and Delivery – lead or support structured change planning and delivery for Salesforce and wider transformation initiatives, including impact assessment, risk and resistance management, readiness tracking, adoption monitoring, and reporting on outcomes.
- Stakeholder Engagement and Communications – build stakeholder alignment by identifying impacted groups, developing targeted communications, facilitating engagement sessions and feedback loops, and collaborating closely with the Commercial Team and delivery teams to maintain buy‑in throughout implementation.
- Readiness, Training, and Adoption – assess business readiness, create and coordinate role‑based training and support materials, provide go‑live and hypercare support, and use user feedback and adoption metrics to improve embedding of new Salesforce‑enabled ways of working.
- Project and Programme Support – work alongside business change manager and collaborate with project managers, business analysts, subject matter experts, testing teams, and sponsors to align change activity with delivery plans, support implementation and benefits realisation, capture lessons learned, and embed change into business‑as‑usual operations.
For a full list of duties, please email the recruitment team and request a copy of the job description.
About You
At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:
- Experience in business change, transformation, project delivery or a related field.
- Experience supporting Salesforce or other CRM change activity, including impact assessments, stakeholder engagement, communications, training, and adoption.
- Good understanding of change management principles and approaches, with the ability to apply them in a practical delivery context.
- Experience working in project or programme environments and collaborating with cross‑functional teams, including project managers, subject matter experts, business analysts, and testing teams.
- Ability to analyse business impacts, identify adoption risks, and contribute to practical solutions that support readiness, user uptake, and benefits realisation.
- Experience creating training, guidance, and support materials and supporting go‑live, hypercare, and ongoing adoption activity is desirable.
- Familiarity with Agile, project, or product delivery environments would be an advantage.
Person Specification
- Strong interpersonal skills with the ability to build effective working relationships across teams.
- Strong communication skills, with the ability to convey information clearly to different audiences.
- Proactive and organised, with the ability to manage multiple activities and priorities.
- Comfortable working in a changing environment and supporting others through change.
- Commercially minded and results‑oriented with hands‑on delivery experience in system implementation.
What’s in it for you?
- We trust, value, and support our people to make a difference.
- We believe that diversity of thought and experience provides the platform for innovation and creativity.
- We are consciously inclusive and have eight Affinity Groups, which you can join and make an impact.
- We invest in the development of our people to drive our ambitions forward.
- We offer a range of family‑friendly leave, including enhanced maternity and paternity, grandparent, fertility, reproductive, and menopause support.
- We know time to rest and recharge is important, which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days.
- Employees can work from anywhere in the world for up to eight weeks of the year.
- Plus a whole range of other benefits, including retail discounts, gym discounts, a season ticket, or a bicycle loan.
The Process
First stage interview will take place virtually on MS Teams. Second stage interview will take place in person at our London Bridge Hub. We use competency‑based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for the interview, research the STAR method to aid bringing your examples to life.
Location
We offer a hybrid working model, allowing employees to work from home up to three days a week. To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote‑working assessment.
Application
If you sound like you could be the right person for the job, apply now. At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee’s contributions are recognised in order that everyone may thrive.
Business Change Manager - 12 Month Fixed Term Contract employer: PRS for Music
At PRS for Music, we pride ourselves on being an exceptional employer that champions diversity, innovation, and employee well-being. Our inclusive work culture fosters collaboration and continuous improvement, while our commitment to professional development ensures that you have the tools and support needed to thrive in your role as a Business Change Manager. With a hybrid working model and generous benefits, including enhanced family leave and opportunities for remote work, we empower our employees to achieve a healthy work-life balance while making a meaningful impact in the music industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Change Manager - 12 Month Fixed Term Contract
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We think you need these skills to ace Business Change Manager - 12 Month Fixed Term Contract
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at PRS for Music and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at PRS for Music
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like PRS for Music will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to PRS for Music.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at PRS for Music.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at PRS for Music. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
